KB-00226-226-210210

Exacq does not pull proxy settings from the LAN settings or Network Adapter settings. When ‘Check for Updates’ is selected it reaches out to Exacq.com to gather information on other versions of software, but if it is behind a network proxy it needs to know how to communicate with it. This requires creating an Environmental Variable in the operating system. See steps below for Windows, scroll further down for Linux.

Windows

Click the Windows (Start) button.
Windows 10:
Use the Search field to type ‘Environment Variable’, and click on the resulting option, titled ‘Edit the system environment variables‘.
 
Windows 7:
Right-click on Computer and choose Properties.
Within the System Properties window that appears, open the Advanced tab.
Click the Environment Variables… button.
The bottom half of the Environment Variables window contains the System variables panel. Click on the New… button under this panel.
In the New System Variable dialog, enter ‘http_proxy‘ into the Variable name field. The Variable value field will be filled with the IP or domain address of your proxy server. The picture below uses ‘192.168.0.1’ as an example in this field. If you do not know the address of the proxy to use here, you will need to check with the site’s network administrator.
Click OK when finished, then click OK to close the Environment Variables window, and OK again to close the System Properties window.

Linux

Open a Terminal window by pressing CTRL+ALT+T.
At the prompt enter the command below, replace the ‘192.168.0.1’ example with the IP of your proxy server.
export http_proxy=192.168.0.1
To make the new entry persistent, so it remains after future reboots of the server, you must add it to the environment configuration file.

From the prompt in Terminal enter:
sudo gedit /etc/environment
Add a new line. Replace the ‘192.168.0.1’ address in the example with the IP of your proxy.
http_proxy=192.168.0.1
Save the file.