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Vivotek Xarina Edge Server Unlicensed

Symptom:

Client displays bad license on Edge Server.

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Problem:

Updating or new install of Edge Server to 9.2 on Vivotek Xarina devices shows the Edge Server as unlicensed. MAC address displayed as ’02-AB-CD-AB-CD-EF’, which is invalid. 

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Solution:

Update to Edge version 9.4. 

If license is expired and does not allow use of 9.4, downgrade to Edge 9.0. 

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Vivotek-Xarina-Edge-Server-Unlicensed.pdf