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Exacq Mobile 3, version 9.2 May Force Re-Login

Symptom:

Exacq Mobile 3, version 9.2, forces user to re-login to server.

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Problem:

If a mobile user is connected to an exacqVision Server that is on a non-default port (22609), when updating to 9.2 the information stored for that server will be reset. This includes the following:

  • Saved login credentials
  • History (Last used/Frequently used)
  • Security integration login tokens
  • Client-side views
  • Camera PTZ speed settings

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Solution:

This is a one-time issue. After re-logging into the server all new settings will persist. 

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