Tag: Kantech

Changing Kantech Smart Service name breaks Integration

Description  Entrapass integration does not connect to exacqVision. Product  Expected Results  Integration adds successfully and shows connected. Actual Results  Integration shows not connected could not connect contact integration. Solution Ensure the Kantech/Entrapass smart service is named ‘SmartService’ in the Entrapass software

Adding a Kantech KT-1 with ioSmart Reader to Cloudvue

This video will walk you through connecting a Kantech KT-1 controller using an ioSmart Reader to Cloudvue. Be sure you have followed the steps in a separate video on configuring the KT-1 Controller for Cloudvue Mode before proceeding. <br>

Kantech ioSmart Reader Panelless Installation Wiring

This video details the wiring connections for installing the Kantech ioSmart Reader for panelless installations. Panelless mode involves independent ioSmart Readers for access control without connecting to control panels and uses your smart phone device as your access key.

Kantech will not stay connected on Version 22.09.2.0

Description  Kantech Connection will not stay connected on Exacq Server Version 22.09.2.0. The connection will only stay connected for 5 seconds and then it disconnects. Product  Exacq Server 22.09.2.0Reported on Kantech 8.30.05 and 8.50. Steps to Reproduce  Update server to 22.09.2.0Check connection status in integration page and integration will disconnect. Expected Results  Integration should remain… Continue reading Kantech will not stay connected on Version 22.09.2.0

Kantech EntraPass Go Pass no Longer Shows Panel-less ioSmart Bluetooth Card Readers

Description  The Kantech EntraPass Go Pass App Version 2.20 has broken the Cloudvue Integration and customers are no longer showing panel-less ioSmart Bluetooth Card Readers resulting in them being unable to unlock doors. Product  EntraPass Go Pass App version 2.20Kantech panel-less ioSmart Bluetooth Card Readers Solution Please advise customers they will need to install the… Continue reading Kantech EntraPass Go Pass no Longer Shows Panel-less ioSmart Bluetooth Card Readers