Tag: Kantech

This video will walk you through connecting a Kantech KT-1 controller using an ioSmart Reader to Cloudvue. Be sure you have followed the steps in a separate video on configuring the KT-1 Controller for Cloudvue Mode before proceeding.

After connecting your ioSmart Reader to the KT-1 controller, connect the system to your network to communicate with Cloudvue.
Add the ioSmart Reader to the account before adding the KT-1 controller.
Press the Account button, then choose the Devices tab.
Click the Add New Device button and select Add Mobile Access Device.
Enter a Name.
Enter the Serial Number, located on the back of the reader, followed by a dash and the confirmation code, also on the back of the reader.
Example: 123A456B-CD78
Select Function Mode. Choose Panel Based (Mobile Credential Reader) when using with a controller, such as the KT-1.
Panelless installations of ioSmart Readers do not have controllers, such as the KT-1, they are standalone readers.
Select the Location.
Save changes.
Add the KT-1 Controller. Return to the Devices tab and press the Add New Device button, then select Add Access Control Device.
With the controller added, enter the controller’s settings to associate the ioSmart Reader with the controller. From the settings page, select the Readers tab.
Check the Mobile Credentials box, allowing uses to use the Cloudvue Access mobile app as well as cards and fobs.
Use the drop-down selector beside the ioSmart Serial number field to select the previously configured ioSmart Reader.
Click Save.

<br>

Tags Cloudvue, ioSmart, Guest, ioSmart Cloud Access, Kantech, ioSmart Mobile Access Control, Access Control, 16921

Video Library Cloudvue Installation Cloudvue Access Control Youtube Video Library Categories Products

Kantech ioSmart Reader Firmware Update Tool

Post author By Bhargav Atturu
Post date August 4, 2023

This video walks users through the process of updating the firmware of ioSmart Readers using the ioSmart Reader Firmware Update Tool over an RS-485 connection.

A Kantech ioSmart Reader’s firmware can be updated through a connected controller, such as the KT-1.
There may be situations where you wish to update several readers prior to deployment or when performing a panelless deployment where you do not have a controller. Firmware may be updated over RS-485 using Kantech’s ioSmart Firmware Upgrade Tool.
You will need an RS-485 output device such as the Kantech USB-485 module. This device connects to a PC’s USB port and provides RS-485 output terminals to connect to the reader. You can also achieve this with many third-party USB and RS-232 to RS-485 converters.
Login to Kantech’s website and navigate to Software Downloads. Click to expand Door Controllers and Readers before selecting ioSmart.
Download the latest ioSmart Reader firmware as well as the ioSmart Reader Firmware Upgrade Tool.
Extract the ioSmart Reader firmware from the downloaded ZIP file.
Connect the converter module to your PC.
Locate the COM port used by your PC using Device Manager. Note the COM port used by the converter module.
Use some spare wire or low voltage jumper wires to connect the converter to the terminals on the back of the reader.
- If using Kantech’s USB -485 module:
  X+ to D1/X+
  X- to D0/X-
- If using third-party converter:
  TX+ to D1/X+
  TX- to D0/X-
Provide 12 VDC power to the reader. Connect the positive wire to the PWR terminal and negative to GND.
Run the ioSmart Reader Firmware Upgrade Tool. The first time it is run it will warn it cannot find the Defaults file, this can be ignored.
Use the drop-down menu to select the COM port you noted earlier in Device Manager. Test the connection using the Get FW Version button. Wired correctly, this should return the version currently loaded on the reader.
Click the Firmware Upgrade button, then select the extracted firmware file from the ZIP file with the .BIN file extension.
Clicking Open will begin the update immediately.
When the upgrade is finished a Success message will appear. You can then close this window and the reader will restart.

<br>

Tags Guest, ioSmart, Kantech, ioSmart Reader, Access Control, 16906, RS-485, Cloudvue

Cloudvue Knowledge Support Video Library Cloudvue Access Control Support Installation Youtube Video Library Categories Products

KT-1 Controller with ioSmart Reader Wiring

Post author By Bhargav Atturu
Post date July 13, 2023

This video shows example diagrams on wiring a Kantech ioSmart reader to the KT-1 and KT-1 PCB single-door controllers.

The diagrams displayed in the video can also be viewed below.

KT-1 Single Gang controller and ioSmart Reader

<br>

Tags Cloudvue, Cloudvue Access Control, Guest, ioSmart, Kantech, 16385, Access Control

Cloudvue Video Library Cloudvue Access Control Installation Youtube Video Library Categories Products

Kantech ioSmart Reader Panelless Installation Wiring

Post author By Bhargav Atturu
Post date January 31, 2023

This video details the wiring connections for installing the Kantech ioSmart Reader for panelless installations. Panelless mode involves independent ioSmart Readers for access control without connecting to control panels and uses your smart phone device as your access key.

Tags Cloud Access Control, ioSmart Mobile Access Control, 13622, Guest, ioSmart Reader, Kantech

Video Library Configuration Cloudvue Highlighted Video Guides Cloudvue Access Control Youtube Video Library Categories Products

ioSmart Reader Panelless Enrollment

Post author By Bhargav Atturu
Post date January 31, 2023

Learn how to enroll a Kantech ioSmart Reader in panelless mode for use with Cloudvue access control.

Tags Guest, ioSmart Reader, Kantech, 13624, Cloudvue Access Control, ioSmart Mobile Access Control

Knowledge Support Support exacqVision Integrations

Kantech will not stay connected on Version 22.09.2.0

Post author By Brian Lakin
Post date November 29, 2022

Description

Kantech Connection will not stay connected on Exacq Server Version 22.09.2.0. The connection will only stay connected for 5 seconds and then it disconnects.

Product

Exacq Server 22.09.2.0
Reported on Kantech 8.30.05 and 8.50.

Steps to Reproduce

Update server to 22.09.2.0
Check connection status in integration page and integration will disconnect.

Expected Results

Integration should remain connected

Actual Results

Integration connection status changes to Disconnected.

Solution

Update to Build 22.09.1628700.0 or wait for December 2022 Release.

AES-71

Tags Kantech, Server, Level2, 13278

Cloudvue Knowledge Support Cloudvue Access Control Support Categories Products

Kantech EntraPass Go Pass no Longer Shows Panel-less ioSmart Bluetooth Card Readers

Post author By Tom Oakes
Post date November 8, 2022

Description

The Kantech EntraPass Go Pass App Version 2.20 has broken the Cloudvue Integration and customers are no longer showing panel-less ioSmart Bluetooth Card Readers resulting in them being unable to unlock doors.

Product

EntraPass Go Pass App version 2.20
Kantech panel-less ioSmart Bluetooth Card Readers

Solution

Please advise customers they will need to install the Cloudvue Access App which should resolve the issue allowing them to control their readers. See Knowledge Base Article #13379 for instructions on installing the Cloudvue Access App