Tag: ioSmart Reader

Kantech ioSmart Reader Firmware Update Tool

Post author By Bhargav Atturu
Post date August 4, 2023

This video walks users through the process of updating the firmware of ioSmart Readers using the ioSmart Reader Firmware Update Tool over an RS-485 connection.

A Kantech ioSmart Reader’s firmware can be updated through a connected controller, such as the KT-1.
There may be situations where you wish to update several readers prior to deployment or when performing a panelless deployment where you do not have a controller. Firmware may be updated over RS-485 using Kantech’s ioSmart Firmware Upgrade Tool.
You will need an RS-485 output device such as the Kantech USB-485 module. This device connects to a PC’s USB port and provides RS-485 output terminals to connect to the reader. You can also achieve this with many third-party USB and RS-232 to RS-485 converters.
Login to Kantech’s website and navigate to Software Downloads. Click to expand Door Controllers and Readers before selecting ioSmart.
Download the latest ioSmart Reader firmware as well as the ioSmart Reader Firmware Upgrade Tool.
Extract the ioSmart Reader firmware from the downloaded ZIP file.
Connect the converter module to your PC.
Locate the COM port used by your PC using Device Manager. Note the COM port used by the converter module.
Use some spare wire or low voltage jumper wires to connect the converter to the terminals on the back of the reader.
- If using Kantech’s USB -485 module:
  X+ to D1/X+
  X- to D0/X-
- If using third-party converter:
  TX+ to D1/X+
  TX- to D0/X-
Provide 12 VDC power to the reader. Connect the positive wire to the PWR terminal and negative to GND.
Run the ioSmart Reader Firmware Upgrade Tool. The first time it is run it will warn it cannot find the Defaults file, this can be ignored.
Use the drop-down menu to select the COM port you noted earlier in Device Manager. Test the connection using the Get FW Version button. Wired correctly, this should return the version currently loaded on the reader.
Click the Firmware Upgrade button, then select the extracted firmware file from the ZIP file with the .BIN file extension.
Clicking Open will begin the update immediately.
When the upgrade is finished a Success message will appear. You can then close this window and the reader will restart.

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Tags Kantech, ioSmart Reader, Access Control, 16906, RS-485, Cloudvue, Guest, ioSmart

Sales Materials Cloudvue Documentation Cloudvue Access Control Data Sheets Categories Products

Cloudvue ioSmart Smart Card and Multi-Technology Readers Data Sheet

Post author By Tom Oakes
Post date April 17, 2023

ioSmartReadersSpecifications2020-1.pdf

Tags ioSmart, ioSmart Reader, Cloudvue Sales, ioSmart Card, 14524, Guest, Data Sheet

Knowledge Support Cloudvue Support Cloudvue Access Control Categories

How to Get an ioSmart Reader Serial Number

Post author By Tom Oakes
Post date March 28, 2023

Description

In order to properly add an ioSmart reader in Cloudvue you will need the ioSmart Readers Conf Code and Serial Number. These two values are combined and makeup the devices Serial Number in Cloudvue. Here are the current options for obtaining that information.

Product

ioSmart Smart Reader

Solution

Use either of the following methods
NOTE: If your ioSmart Reader does not have a Conf: code listed you must use Method 2

Method 1 Label on the Reader

The Serial and Conf codes are located on the back of the Reader
Remove the Readers cover and make note of the SN and Conf Codes
See the ioSmart Reader Panelless Enrollment video here for more information

Method 2 Cloudvue Mobile App

You must be within Bluetooth range of the reader and perform the following actions.
Install the Cloudvue Mobile App on your mobile device. Note: This is in addition to the Cloudvue Access App, see Knowledge Base Article #13379 for instructions
Scan for the Mobile Access Device
- From the Cloudvue Mobile App
- Click the plus sign in the upper right corner
- Select Add Mobile Access Device
- Select Scan in the upper right corner to search for the reader
- Make Note of the ioSmart Serial number found
- Click the back arrow to exit the scan
- See the ioSmart Reader Panelless Enrollment video here for more information

Method 3 Original Packaging

Both the SN and Conf codes can be found on the outside of the ioSmart Smart Card Readers original box

Tags Conf Code, SN, 14019, SFA000036213, Guest, Cloudvue Access Control, ioSmart Reader

Cloudvue Video Library Installation Cloudvue Access Control Youtube Video Library Categories Products

Kantech ioSmart Reader Panelless Installation Wiring

Post author By Bhargav Atturu
Post date January 31, 2023

This video details the wiring connections for installing the Kantech ioSmart Reader for panelless installations. Panelless mode involves independent ioSmart Readers for access control without connecting to control panels and uses your smart phone device as your access key.