The most recent release of the exacqVision Mobile app represents a departure from the previous functionality of Exacq Mobile 3. Previous versions of the mobile app connected to the exacqVision Web Service. The Web Service acted as a client to the Server, passing video between the server and mobile app. Changes in the architecture of… Continue reading exacqVision Mobile Connection Changes
Tag: Integrations
exacqVision DSX Integration Guide
Overview DSX is a powerful access control system monitoring application. This integration solely supports PTZ, Live View and Recorded View video and utilizes evAPI. <br> Requirements <br> Installation Before configuring WinDSX for use with the exacqVision System, complete the following steps: <br> Configuration <br> <br> <br> <br> <br> NOTE: If socket errors appear when you… Continue reading exacqVision DSX Integration Guide
Road AI LPR application with Hanwha Cameras
Overview Hanwha cameras may be configured with the Road AI license plate recognition application. The data from license plate captures can be viewed in the ExacqVision Client as text, sent as serial data over IP. The Road AI application is pre-installed and licensed from the factory on select camera models. This document will step through… Continue reading Road AI LPR application with Hanwha Cameras
Cloudvue Integration Overview – SDK/API
Cloudvue Integration Overview – SDK/API
DMP intrusion panel XR550 requires 8 characters and all capitalized
Description Refer to #d17458. Apparently, DMP intrusion panel model XR550 requires the remote key to be 8 characters long, all capitalized. If your remote key is less than 8 characters, you need to enter trailing spaces into exacqVision to get 8 characters. If your remote key contains any lower-case characters, you need to enter capitals into… Continue reading DMP intrusion panel XR550 requires 8 characters and all capitalized
exacqVision SDK / API and OEM Solution Partner Requests
Title exacqVision SDK / API and OEM Partner Solutions Summary exacqVision SDK & OEM Solutions, we are part of the Connected Partner Program, so all request must first register via the Connected Partner Portal to be considered. Description Exacq Technologies provides integration tools that enable dealers and development partners to rapidly integrate external devices and… Continue reading exacqVision SDK / API and OEM Solution Partner Requests
Delay in Displaying Live Video from Integrations
Description Specifically reported for Victor and Entrapass, but other integrations may be affected. When requesting live video from multiple cameras through an integration that uses a separate server connection for each camera (such as Victor or Entrapass), there is a delay of ~1 sec per camera being requested before video is displayed, e.g., requesting a… Continue reading Delay in Displaying Live Video from Integrations
First command to unlock/lock door or other action via Kantech integration fails
Affected platforms exacqVision Server 7.2.0 <br> Symptom When sending a command to an access control module (lock/unlock door, activate/deactivate relays etc.) the first attempt may fail silently. This is likely to happen if the operator credentials are same as the connection credentials. All subsequent commands will succeed or fail with an error message. <br> Workaround… Continue reading First command to unlock/lock door or other action via Kantech integration fails
Neo panel: initial state not updating
In installations where zone 1 is not configured in the panel, our server will fail to retrieve the initial state of all zones in the panel. This is because the itv2 command used to request the zone states fails. A workaround is to assign zone 1 to a partition. Fix for this issue will be… Continue reading Neo panel: initial state not updating
Kantech Integration Not Getting All Relay Events
Issue Large Kantech integration was failing to get relay events from all zones. <br> Workaround None <br> Resolution Kantechpi polls devices by identifier and had a limit of 1600 devices. This is an arbitrary limit and has now been doubled to support 3200 devices. <br> Version Affected exacqVision Server 19.09 and lower <br> Version Fixed… Continue reading Kantech Integration Not Getting All Relay Events