Categories
Configuration Video Library Illustra Youtube Video Library Categories

Illustra Tools Mobile App

Using the Illustra Tools Mobile App to discover, connect to, and configure cameras
Categories
Video Library Installation exacqVision Enterprise Categories Products

Installing Enterprise Manager

Categories
Knowledge Support Support exacqVision Enterprise Categories Products

ESM attempts to install postgresql even if it’s already installed

The installer for the following specific version has an option to install postgresql even if it detects a postgresql installation on the machine, however it does not work. It throws an error as it is not able to set the install path correctly.

Tested Version

3.6.0

Platform

Windows

Steps to reproduce

  • Install postgresql by hand
  • Run ESM installer, select install postgresql on dialogue popup

Expected result

Installation completes of postgresql

Actual result

Error in trying to install

Introduced Version

r82419

Work Around

Do not attempt to install postgresql if it is already installed.

Categories
Knowledge Support Support Categories Products exacqVision Integrations

Can I install Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder I’ve already purchased?

No, Kantech EntraPass cannot be installed on recorders that were purchased prior to February 9, 2016 without the CSA option.

If a server was previously ordered with the CSA upgrade, you can obtain the installation and registration code from Kantech technical support or from the Kantech website registration.

You may also view the FAQ page on the ExacqVision Kantech-Onboard Integration page for more information.

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Categories
Knowledge Support Support exacqVision Client exacqVision Server Categories Products

Can I run a Silent Install of ExacqVision?

ExacqVision Server and Client EXE installers adhere to the normal NSIS installation options.

/S runs the installer silently.for silent.
Example: exacqVision_23.0.3.6_x64.exe /S

/D changes the installation directory. While the default directory is recommended, you may use this option to override it to install in another directory.
Example: exacqVision_23.0.3.6_x64.exe /S /D=C:\Program Files\MyCustomDirectory

More information about NSIS options can be found within NSIS documentation at:
http://nsis.sourceforge.net/Docs/Chapter3.html.

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Additionally, the ExacqVision Desktop Client is provided in an MSI installer for Windows deployments, which provides silent installation using the /quiet parameter.

Example: msiexec /i exacqVision_23.03.3.6_x64.msi /quiet

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Categories
Knowledge Support Support exacqVision Server Categories Products

When I use a web browser to view the video from the exacqVision Web Server, do I need to install any additional software or applets?

No. The exacqVision Web Server transcodes video into a JPEG that can be viewed by any modern web browser. This allows anybody to use the Web Server without downloading or installing additional software.

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When-I-use-a-web-browser-to-view-the-video-from-the-exacqVision-Web-Server-do-I-need-to-install-any-additional-software-or-applets.pdf