Import – Exacq

License Key Error – Server rejected license upgrade. Please fix and try again

Description When importing a License from File or Exacq.com and “Server Rejected License Upgrade. Please Fix and Try Again.” error box appears. Products exacqVision ServerexacqVision ClientexacqVision Web Server Steps to Reproduce Open exacqVision Client Go to Server drop down and select select Configure System On System Tab click import button:Select From File if downloaded License… Continue reading License Key Error – Server rejected license upgrade. Please fix and try again

Exacq Unit Crashes When Backup is Imported

Description When importing a backup file to a NVR the system crashes the machine rendering it inaccessible. After a re-installation the import of the backup file once again crashes the system. Product exacqVision Server Steps to Reproduce Import backup file to the Exacq Server. Expected Results Settings are imported and exacqVision Server continues normal operation … Continue reading Exacq Unit Crashes When Backup is Imported

CSV Imports Exceeding IP Licenses

For the multi head camera when imported from a CSV file the client uses 4 camera licenses and not just one. This is true for all other manufactured multi head camera on the system in .CSV Previously we did not support this in our client. Dev build 21.09.2294700.0 included the following fix:Enhancement – Added support… Continue reading CSV Imports Exceeding IP Licenses

How To Export/Import Client Settings File on a Client Computer

You may export your client settings for import on another client system. Importing client settings saves time in making manual changes to each client instance. Client settings include things such as systems listed on the ‘Add Systems’ page, joystick settings, theme settings. Whether exporting or importing the client settings file, this is found in Configuration… Continue reading How To Export/Import Client Settings File on a Client Computer

How to export and import server configuration settings

To export and import an exacqVision system configuration and apply it to another exacqVision system, complete the following steps in exacqVision Client: On the system where you would like to import the configuration, complete the following steps in exacqVision Client: