To enable motion detection on an Illustra 825 Pro Minidome in exacqVision, Stream 2 should always be set for H.264 video compression format with a resolution of 1920×1080 or less. The encoder chip in this camera generates motion notification only on an H.264 stream at that resolution or lower.
Tag: Illustra
Configure the network address of an Illustra Edge camera
Affected platforms Illustra cameras running the exacqVision Edge application in non-DHCP environments <br> Description In a non-DHCP environment, a factory default Illustra camera will acquire a known IP address of 192.168.1.168. Follow these steps to assign the desired IP address to the edge camera:- Connect the Edge camera to the network. <br>
Motion and input trigger events stop working for Illustra cameras
Affected platforms exacqVision Server 5.10 or later with Illustra cameras using the Illustra3 plugin <br> Symptom When exacqVision reconnects to an Illustra camera during a stream restart, the socket connection communicating motion events and input trigger events could fail. If this happens, exacqVision will stop processing motion events and input trigger events.This is caused by… Continue reading Motion and input trigger events stop working for Illustra cameras
Illustra3 links device level connection to video stream
Description Illustra3 supports a separate http socket to stream metadata such as analytic/motion/input trigger. This allows the device level support of events independent of the video stream. Which provides a device level connection state that could be use to monitor the device. <br> Version Introduced r52213 (RC 5.10.x) <br> Platform All <br> Steps to reproduce illustra3… Continue reading Illustra3 links device level connection to video stream
Illustra3 – Invalid event linking item when analytic rule name is changed on the camera
Analytic support for the Illustra3 plugin in server version 8.0.x requires firmware 1.2.x and above. <br> There are two analytic engines, face detection and object tracking. For object tracking rules, the firmware does not provide a unique id but are based on name provided by the user when the the rules are created. Because of… Continue reading Illustra3 – Invalid event linking item when analytic rule name is changed on the camera
Illustra3 Pro Motion Detection Not Working
Description The Pro Gen3 series uses the TI video chipset and requires at least one H.264 stream at 1920×1080. The illustra3 plugin would not allow changing the encoder type to MJPEG in Stream 2 but it does not prevent the user from setting Stream 2 to MJPEG, which causes motion related issues with our plugin.… Continue reading Illustra3 Pro Motion Detection Not Working
Illustra Essentials (Gen2 cameras) motion mask not working
Motion mask configuration from the api has been updated by the firmware and now uses motion window index instead of in the motion region. For Illustra Essentials, the updated firmware supports both version 1(motion region) and version 3(motion window) types for configuration of motion mask. The supported firmware to use for Essentials Gen2 should be… Continue reading Illustra Essentials (Gen2 cameras) motion mask not working
Illustra Essentials low quality in MJPEG
Description When connecting to some essentials camaera’s OEM’ed by Dahua, the customer can put the camera in a mode that shows jpeg in a low quality and the quality slider has no apparent effect. To reproduce Workaround
Illustra3 HTTPS support setup
Setting up Illustra3 camera for https support in 8.4.1 server. <br> All Illustra3 devices(Pro/825/625/mini-dome/mini-bullet/2mp LT Pro/Flex?) should all factory defaulted to both(http/https) modes with self signed cert.8.4.1 server will ONLY support all Illustra3 devices in both(http/https) mode.To upload a cert file, log onto the camera web page. The http/https page is either in security or network/advanced… Continue reading Illustra3 HTTPS support setup
Illustra Flex Gen 2 Models and IFS03D1LCWTT
Issue Cameras will not record on motion due to a firmware issue. Currently there is a ticket that needs to be re opened and worked on with Illustra. Motion will not work on JPEG/H264/H265 if the camera was originally configured with the Enhanced Security Mode enabled by default. <br> Workaround Default the camera and log… Continue reading Illustra Flex Gen 2 Models and IFS03D1LCWTT