Description It has been discovered that Illustra firmware SS018.24.03.00.0010 is missing key Cloudvue components and is there for NOT supported on C2C devices. The primary indicator is no data centers will be displayed when converting to Cloudvue mode. Products C2C#Illustra#DescriptionTCCF42V032IFS02IFS02-D12-ITA42MP , 2.7-13.5 MFZ , Mini-DomeTCCF44V032IFS04-D12-ITA44MP , 2.7-13.5 MFZ , Mini-DomeTCCF48V032IFS08-D13-ITA48MP , 3.6-11 MFZ , Mini-DomeTCCF42VI032IFS02-D12-OIA42MP… Continue reading Illustra Firmware Version SS018.24.03.00.0010 Not Supported on C2C
Tag: Illustra Flex
Saving Image From Live View Fails For Illustra IFS04-D12-OIA4
Description Saving an image from Live View fails for Illustra IFS04-D12-OIA4 when resolution is set to 2560×1440 (16:9) and the format is either H.264 or H.265. Product exacqVision Client 22.12.2 Steps to Reproduce When viewing the camera in Live ViewsRight-Click the Live Image and choose save Image or Save Image As Expected Results An image… Continue reading Saving Image From Live View Fails For Illustra IFS04-D12-OIA4
IP Plugin Overrides
The standard form for exacqVision camera addresses is as follows: {host}{?parameter_1=value_1}…{?parameter_n=value_n}{#override_1=value_1}…{#override_n=value_n} <br><br> Overrides PluginOptionUsageACTitransport=httpHTTP stream support for legacy platforms and user dataACTitransport=rtspRTSP stream with separate metadata socket for motion/input trigger/video loss/etc.Axiszoom=configBy default zoom only cameras support.Axiszoom=operationForce zoom only operation and controls as part of PTZ and live view.Axisblocksize=offOn by default, but could turn off blocksize… Continue reading IP Plugin Overrides
Motion Detection Not Working with Illustra Flex Gen2 Models
Symptom: Illustra Flex Gen2 camera models are not displaying motion, input trigger or analytic events. <br> Problem: Camera firmware is not supporting HTTPS correctly. The default settings for the camera disable the HTTP connection for metadata events. <br> Solution: Within the camera’s web interface set the following parameters: HTTP/HTTPS has to be set to ‘Both’… Continue reading Motion Detection Not Working with Illustra Flex Gen2 Models
Changing the Resolution of additional streams Illustra Flex Cameras
Problem If multistreaming is enabled on an Illustra Flex camera, you cannot use ExacqVision Client to change the resolution on any stream except for the last stream added. Affects firmware earlier then 3.0.5. Workaround If you want to change the resolution on a previously added stream, you must first delete any streams added after that… Continue reading Changing the Resolution of additional streams Illustra Flex Cameras