Tag: Illustra Analytic
Description
If you enable analytics for 3 sensors the camera works fine in exacqVision but when enabling the 4th sensor on the camera the client and system can Blue Screen (BSOD).
Product
- exacqVision Client 22.09.3.0
- exacqVision Server Version 22.06.5.0 to 22.09.4.0
Steps to Reproduce
Enter steps to reproduce the issue bulleted or numbered list recommended
- Ensured Analytics were set up on camera and enabled the cameras in the client.
- Add the 4 streams to the client.
Expected Results
Actual Results
It will blue-screen the system.
Solution
- You can leave analytics off if needed which will not cause any issues with the server.
- There are new builds you can update to.
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x64.deb
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x64.exe
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x86.deb
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x86.exe
This build does work and will work just fine with analytics of cameras. Should be resolved in future release Dec 2022 or March 2023 release.
Hidden Ticket:
AESW-3366
AES-196