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Illustra IQ LPR Cameras with exacqVision

This video reviews the Illustra IQ LPR model cameras for edge-based license plate recognition, covering installation best practices for reliable results and the camera’s use with the exacqVision VMS software.<br><br> Chapters:<br> 00:00 Intro<br> 00:35 exacqVision Advantage<br> 00:47 Requirements & Hardware<br> 01:27 Installation Best Practices<br> 03:48 Camera Configuration<br> 08:54 Use with exacqVision<br> <br>
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Knowledge Support Support Illustra exacqVision Server

Illustra IPR20-M12-OIA4 Causing Blue Screens on System after Analytics are Enabled

Description 

If you enable analytics for 3 sensors the camera works fine in exacqVision but when enabling the 4th sensor on the camera the client and system can Blue Screen (BSOD).

Product 

  • exacqVision Client 22.09.3.0
  • exacqVision Server Version 22.06.5.0 to 22.09.4.0

Steps to Reproduce 

Enter steps to reproduce the issue bulleted or numbered list recommended

  • Ensured Analytics were set up on camera and enabled the cameras in the client.
  • Add the 4 streams to the client.

Expected Results 

Actual Results 

It will blue-screen the system.

Solution

  1. You can leave analytics off if needed which will not cause any issues with the server.
  2. There are new builds you can update to.

https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x64.deb
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x64.exe
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x86.deb
https://crm.exacq.com/release/Vision%20Server/22.09.x/22.09.x/exacqVisionServer_22.09.125.0_x86.exe

This build does work and will work just fine with analytics of cameras. Should be resolved in future release Dec 2022 or March 2023 release.

Hidden Ticket:
AESW-3366
AES-196