Analytics Email attachment is causing a High CPU utilization

Description When setting Event Linking for analytics to attach a video to the email notification, it would cause a high CPU utilization Product exacqVision Server 23.09.6.1 Steps to Reproduce Expected Results Send emails with attachments without any issues. Actual Results Not sending all the emails and causing a high CPU utilization and may crash the… Continue reading Analytics Email attachment is causing a High CPU utilization

EM Camera Permission in Postgres DB Causing High CPU usage for the Importers

Description  Some customers might have High CPU usage on their EM servers. In which the CPU runs at 100%. Product  EM- Version 23.0.3 and older. Steps to Identify the Cause  Log into the EM server and validate that the importers are running hard. Normally there will be several importer services opened and being used. You… Continue reading EM Camera Permission in Postgres DB Causing High CPU usage for the Importers