Description The Disk Space Use% for the partition mounted as /smartvue should not reach 100%. If it does odd behavior too include loss of live or recorded video may occur. Further troubleshooting should help decide if the issue is related to a failed or failing hard drive or a corrupted database. Product Steps to Reproduce … Continue reading Troubleshooting 100% Smartvue Partition Disk Space Usage
Tag: HDD
Recording Not Possible – Windows DST Issue
Description If the exacqVision Server data drives are full and are displaying “Recording Not Possible” on the storage page then it is possible an invalid hour folder was created during the switch to Daylight Savings Times (DST). Use the following instructions to verify and resolve the issue. Product Solution These instruction are based on Windows… Continue reading Recording Not Possible – Windows DST Issue
MegaRAID Definitions and Drive States
Description Common definitions and drive states used in relation to MegaRAID RAID Controllers. Product Virtual Drive A virtual drive is a partition in a drive group that is made up of contiguous data segments on the drives. A virtual drive can consist of these components: Drive Group A drive group is a group of physical… Continue reading MegaRAID Definitions and Drive States
Import or Clear Foreign Configurations Using LSA (LSI Storage Authority)
Title Import or Clear Foreign Configurations Using LSA (LSI Storage Authority) Description A foreign configuration is a RAID configuration that already exists on a replacement set of drives that you install in a computer system. Product MegaRAID 93xx Series RAID ControllerLSI Storage Authority Importing or Clearing the Foreign Configurations A foreign configuration is a RAID… Continue reading Import or Clear Foreign Configurations Using LSA (LSI Storage Authority)
Managing Physical Drives using LSA (LSI Storage Authority)
Description All physical drives connected to the MegaRAID controller can be managed using LSI Storage Authority. Product Start and Stop Locating a Drive If the physical drives are in a disk enclosure, you can identify them by making their LEDs blink.Perform the following steps to identify the physical drives. Making a Drive Offline Perform the… Continue reading Managing Physical Drives using LSA (LSI Storage Authority)
Running Windows Chkdsk Command
Title Running Windows Chkdsk Command Description Chkdsk, also known as Microsoft Check Disk, is a utility that can be used in almost all Windows versions. The Chkdsk commands used to scan through entire hard drives to find and fix any errors. Chkdsk should be run whenever file system corruption is suspected whether by odd behavior… Continue reading Running Windows Chkdsk Command
Using gdisk to Fix Backup GPT Table Errors in Linux
Description When experiencing Errors partitioning additional storage after a RAID array has been expanded or partition issues with either Archiving or Extended storage drives on an S-Series Server. Check the partitions for errors using parted. Product Steps to Reproduce Expected Results The results return the partition layout on all block devices with no Errors Actual… Continue reading Using gdisk to Fix Backup GPT Table Errors in Linux
exacqVision Unexpected Sense Message
Description Meaning of Unexpected Sense Message Product Information The message is caused by a RAID Controller firmware bug that can be disregarded.Broadcom KB 1211161495572If there are actual problems resulting in an error, there will be other indicators/messages pointing to the problem. Solution Disregard, no action needed. <br>
exacqVision UBAD / UGOOD Messages
Description Meaning of the UBAD or UGOOD messages, most commonly seen in RAID Controller, but may appear in Storage. Product Information Solution If the same disk, moved to another slot, goes back to the UBAD status, the disk itself is bad. Replace the drive.If the previously good drive, moved into the same slot, goes into… Continue reading exacqVision UBAD / UGOOD Messages
ExacqVision Foreign Configuration Message
Title ExacqVision Foreign Configuration Message Description Meaning of Foreign Configuration message from RAID Product ExacqVision Server Information Each drive in RAID Controller’s configuration has a bit of information about the controller it is on written to it. Sometimes, a RAID Controller will detect that information about a controller exists on one or more of the drives,… Continue reading ExacqVision Foreign Configuration Message