Tag: Hardware
How to Replace a SIIG SC-SA0R11-S1 HBA with an LSI 9300 HBA
Steps Follow the steps below to replace your SIIG SC-SA0R11-S1 Host Bus Adapter card with the LSI 9300 Host bus adapter. <br> Power down the system.Locate the host bus adapter. If your system is a Hybrid with an analog capture board, the host bus adapter is the one with the SATA cables between this card… Continue reading How to Replace a SIIG SC-SA0R11-S1 HBA with an LSI 9300 HBA
How to Test an ATX Power Supply
Although there are portable power supply testers on the market that are inexpensive, it often becomes necessary to test whether a power supply is good or bad with only a multi-meter handy. The following steps detail how to perform this. <br> WARNING: When working with electricity always follow proper safety procedures. Remove jewelry from your… Continue reading How to Test an ATX Power Supply
Drive not found HBA issue
Description The HBA (Host Bus Adapter) can get damaged by the HBA clamp. Specifically the SATA 3 port capacitor can get damaged. <br> Note: The damage to the HBA does not affect all units. This has been seen in a very limited number. The clamp is there for shipping purposes only can may be removed.… Continue reading Drive not found HBA issue
Motherboard drives displaying “Red” on Storage Hardware tab
Description Motherboard drives (including OS SSD) displaying “Red” on Storage Hardware tab <br> Platform Windows A-Series with HBA (more than 4 drives) <br> Steps to reproduce Shut down the Exacq server and remove power Note: Removing the power is the key part, just a normal shutdown will not produce this issue. <br> Expected result All… Continue reading Motherboard drives displaying “Red” on Storage Hardware tab
Best Practices when Upgrading an exacqVision Server from Windows XP to Windows 7
DISCLAIMER: Any user attempting to upgrade an exacqVision system using this procedure assumes all risk of data loss and hardware issues, and must troubleshoot all related issues without the assistance of Exacq Technologies. <br> Section 1: Pre-requisites USB drive, at least 4GB (preferably new).A valid copy of Windows 7 Pro 32-bit and license.Motherboard drivers downloaded from… Continue reading Best Practices when Upgrading an exacqVision Server from Windows XP to Windows 7
How to Re-order Capture Boards with exacqVision
Purpose: After upgrading the operating system or re-imaging an exacqVision server, the capture board order might be changed. In most cases, the board designated Device 2 is now Device 1, and Device 1 is now Device 2. The following procedure explains how to change the capture board order back to the desired order. <br> Step 1:… Continue reading How to Re-order Capture Boards with exacqVision
How to Find the Serial Number of an exacqVision System
Using the Client Within the exacqVision Desktop Client application, click the Configuration (gear) icon from the top-left toolbar. Click on the ‘Systems’ node from the top of the left-hand side navigation tree. The grid displayed lists all systems added to this client. Find the ‘Serial Number’ column here. NOTE: Systems that are software only installs… Continue reading How to Find the Serial Number of an exacqVision System
Replacing SATA Power Cable in Hybrid ExacqVision Systems with Stretch (sDVR) Boards
(NOTE: This article applies to hybrid ExacqVision systems with Stretch boards, manufactured from June 2012 to September 2013 as described in TAB 2013-01. If you need to replace the SATA power cable to an optical drive and hard drive please visit Article 2320.) <br> To replace a SATA power cable to a Stretch (sDVR) board in an… Continue reading Replacing SATA Power Cable in Hybrid ExacqVision Systems with Stretch (sDVR) Boards
Replacing SATA Power Cable in ExacqVision System
(NOTE: This procedure covers the replacement of a SATA power cable to an optical drive and hard drive in an ExacqVision system, as described by TAB 2013-01. If you need to replace the SATA power cable on a system with a Stretch capture board, please visit Article 2328.) <br> To replace a SATA power cable in an… Continue reading Replacing SATA Power Cable in ExacqVision System