Bus Expander Showing up in Storage As a Physical Drive

Description  If adding new drives to the system that are similar to the model and serial number of the below and this issue is seen we have resolved this issue and is available in server 24.12 official release.WD-RD01XL5EModel: “WDC WD85PURZ-85C4WY0Upon updating to 24.09.5.0 server and client the we noticed that there is a Bus Expander… Continue reading Bus Expander Showing up in Storage As a Physical Drive

Windows 7 System Show Drive as Offline

Description  Windows 7, Windows Embedded images have reported seeing drive as offline. This is a false negative. Product  Server 23.03, 22.09, 22.06. Steps to Reproduce  Go to Storage section in the client and select the Drive tab.Drives show up as offline.Drives are mounted in OS and have data recording to them. Expected Results  The drives… Continue reading Windows 7 System Show Drive as Offline

Replacing a Drive in Ubuntu 20.04 or later, Using GParted (Legacy)

This procedure is applicable to replacing the primary hard drive of a Linux-based exacqVision system. It assumes that the operating device is installed to an on-board flash device. Do NOT use this procedure when simply adding a drive to a system.