Recording Not Possible – Windows DST Issue

Description  If the exacqVision Server data drives are full and are displaying “Recording Not Possible” on the storage page then it is possible an invalid hour folder was created during the switch to Daylight Savings Times (DST).  Use the following instructions to verify and resolve the issue.  Product  Solution These instruction are based on Windows… Continue reading Recording Not Possible – Windows DST Issue

LSI Recommendations on Drive Capacity

To make the most efficient use of drive capacity, it is advisable to use drives of the same capacity. This is because the capacity of each drive is limited to the capacity of the smallest drive in the unit. Fault Tolerance: RAID TypeDescriptionRAID 5This type of unit provides performance, fault tolerance, and high storage efficiency.… Continue reading LSI Recommendations on Drive Capacity

Drive Show Offline when updating to Server 21.09

The issue reported was that the drives will show up as offline when customers update to 21.09. If you were to roll back the server to 21.06 the drives would show up as healthy. The Latest build will resolve this issue: Build summary: Exacq Server Branch » server-23253-smartctl-fail-on-csmi-disks Build 1 Installer(s): https://artifactory.exacq.org/artifactory/server-local/21.09.x/6337xx/633700/

Best Practices When Upgrading Hard Drives on exacqVision Servers

The following considerations are for 32-bit Windows-based A-Series systems without a RAID controller: Desktop and 2U A-Series systems do not have a separate physical drive for the operating system. This means that we cannot load Windows on anything larger than 2.2TB. By default, Windows 7 loads with an MBR partition table, which has a maximum… Continue reading Best Practices When Upgrading Hard Drives on exacqVision Servers