Web Service Buffering with Black Screen seen on Exacq Mobile 3 and Browser Mobile Client

Description Viewing live video will cause a black screen on the Live page with a buffering icon. Live video may also work for a short time then start to buffer. This has been noticed on Ipads and Iphones. Product exacqVision Web Service 23.09.6.1 up to 24.03 Steps to Reproduce Expected Results Users should be able… Continue reading Web Service Buffering with Black Screen seen on Exacq Mobile 3 and Browser Mobile Client

Attachment from Email Notifications do not Play Back

Description Email notifications are sending the video attachment but iPhone devices are not able to play back the .mov attachment from the email. Product exacqVision Server 23.09.6.0 Steps to Reproduce Expected Results Users should be able to play back the native attached file.  Actual Results The attachment will open, but only shows an empty out… Continue reading Attachment from Email Notifications do not Play Back

Remote exacqVision Connection Diagrams

The method used for connecting to an exacqVision system from outside the LAN it resides on will depend on your network configuration and use case. Examples are provided below based on each method. Remote Connections Remote Connections are supported by exacqVision Server/Client 24.09 and above to facilitate connections from the exacqVision Mobile app. When considering… Continue reading Remote exacqVision Connection Diagrams

ASRock Industrial IMB-X1314 System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock Industrial IMB-X1314 System Beep Codes

ASRock Industrial IMB-X1313 System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock Industrial IMB-X1313 System Beep Codes

ASRock H410 System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock H410 System Beep Codes

ASRock C236M WS System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock C236M WS System Beep Codes

ASRock H110-E1 System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock H110-E1 System Beep Codes

Asus Q87-MA System Beep Codes

Beep SequenceDescriptionTroubleshootingOne short beepNormal bootOne short beep, nothing displays on monitorNormal bootCheck that the monitor is functioning and connected correctly.Power light is ON, no beepHardware issueCheck that the CPU and memory are installed correctly and there is no corrosion or dirt on the connections.One continuous beep followed by two short beeps, then a pause (repeating)No… Continue reading Asus Q87-MA System Beep Codes

Can I Update My PostgreSQL Database?

Only the version of PostgreSQL installed by the Enterprise Manager installer is supported. <br> The exacqVision Enterprise Manager application provides a PostgreSQL installation to store Enterprise Manager data by default. The PostgreSQL Global Development Group may offer application updates that are not yet included within the ExacqVision Enterprise Manager installer. At times, users will seek… Continue reading Can I Update My PostgreSQL Database?