Tag: Groups

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Knowledge Support Support exacqVision Enterprise Categories

Unexpected Results When Updating Groups or Users in exacqVision Enterprise Manager

Description 

Customer was getting odd results when trying to edit the name of either a group or username in EM.

Product 

  • exacqVision Enterprise Manager 21.06
  • exacqVision Enterprise Manager 22.09

Steps to Reproduce 

From the EM dashboard access either Users or GroupsSelect an existing user or group Click the pencil icon to edit Change the name of the group or change either the first or last name of a userClick Apply

Expected Results 

The change is saved, and you are returned to either the group or users page

Actual Results 

The save fails and returns the following

Solution

It was discovered that REST POST and PUT operations were being blocked by firewall and once exceptions were made EM began working normally.

Categories
Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Groups

Enterprise Manager Groups NEW
Categories
Knowledge Support Support exacqVision Client Categories Products

Where are ExacqVision Groups and Views Stored?

Views and Groups are stored on the the relevant ExacqVision servers. For example, if you create a view named “East Side Entrances” that has Camera A from Server 1 and Camera B from Server 2, the group ID and name are stored on both Server 1 and Server 2. Also, Camera A’s membership in “East Side Entrances” is stored on Server 1 and Camera B’s membership in “East Side Entrances” is stored on Server 2.

Thus, if the integrator connects his Client at home to Server 1, he sees a group named “East Side Entrances” containing Camera A without any need for configuration or file transfer. If he then connects to Server 2, Camera B is also seen in “East Side Entrances”.

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Categories
Knowledge Support Support exacqVision Client Categories Products

What is the difference between a Group and a View?

Views and Groups are similar in that both of them are logical groups cameras based on more than just the server they are connected to. The major difference is that a View also defines a layout of the cameras onscreen.  Because it specifies a layout, the maximum number of cameras in a View is limited to the maximum number of cameras that can be shown onscreen at once, whereas a Group does not have that restriction.

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What-is-the-difference-between-a-Group-and-a-View.pdf