Symptom:
Illustra Flex Gen2 camera models are not displaying motion, input trigger or analytic events.
<br>
Problem:
Camera firmware is not supporting HTTPS correctly. The default settings for the camera disable the HTTP connection for metadata events.
<br>
Solution:
Within the camera’s web interface set the following parameters:
- HTTP/HTTPS has to be set to ‘Both’ for metadata socket (85) to stream motion/trigger events with an HTTP connection.
- In ‘Security’ settings the ‘Video over HTTP’ should have ‘Remove Access’ set to Enabled (checked) for metadata access with the HTTP connection.
<br>
Motion-Detection-Not-Working-with-Illustra-Flex-Gen2-Models.pdf