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Server 23.09 Fails to Run on Ubuntu 14.04 x86

Description

Users with Ubuntu 14.04 x86 (32-bit) experience an error when attempting to install or update to ExacqVision Server version 23.09.

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Product

ExacqVision Server 23.09 x86 and above

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Steps to Reproduce

Attempt an update or fresh install of ExacqVision Server version 23.09 on a Ubuntu 14.04 x86 system.

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Expected Results

Installation without error

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Actual Results

The following error is encountered:

/usr/local/exacq/server/exacqd: /lib/i386-linux-gnu/libgcc_s.so.1: version ‘GCC_7.0.0’ not found (required by /usr/local/exacq/server/exacqd)

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Solution

Perform the following steps:

  1. Open a Terminal window (CTRL+ALT+T).<br><br>
  2. Enter the following commands in the order given:
    • sudo apt-get update
    • sudo apt-get install --reinstall ca-certificates
    • sudo add-apt-repository ppa:ubuntu-toolchain-r/test
    • sudo apt-get update
    • sudo apt-get install gcc-7<br><br>
  3. Reboot the server<br><br>
  4. Run the ExacqVision Server installer

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