Tag: Frequently Asked Questions

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Top 10 Illustra Camera Questions

  1. What is the default IP address and credentials?
    192.168.1.168, admin/admin
  2. Unable to adjust Zoom on Camera?
    Windows XP/7 and IE7/8/9/10/11
    Clean IE cache
    Add IP to Trusted site
    Java Settings , lower security to Medium
    Add IP to Compatibility View
    Make sure to install active X and accept java when prompted
  3. Camera picture Off set on Illustra 200/210/600/610
    Add IP address to compatibility view
  4. Zoom not working after JAVA 8 upgrade
    At this point JAVA8 need to be uninstall and reinstall JAVA7 latest version
  5. Illustra 400 Box camera alarm input setup
    Using hardwire contact to trigger an Alarm

    To trigger the Illustra 400 alarm contact using hardwire connection you need to:
    • Browse under Setup/ Application/ Events
    • Create an Event and enable Digital Input under Trigger
    • Hit Submit to save the changes
    • Short DCo & ALMi if set for Normally open (default)
  6. ADCI600-M111 or ADCI610-M111 not connecting with HDVR
    If you need to connect the compact mini dome camera models ADCI600-M111 or ADCI610-M111 to the HDVR v2.2 or higher, make sure to

    Under SETUP -MAINTENANCE – API/ONVIF, uncheck “Enable ONVIF Authentication.” Otherwise, you risk to have the camera not connecting or drop out from the HDVR.
  7. No Composite Video out on Illustra 600/610
    The Illustra 600/610 cameras have a Composite video out. But is defaulted to OFF in the web menu.

    Under IMAGE/CODEC  turn TVout Stream to ON
  8. No video on Internet Explorer 9 and Quicktime is already installed illustra 625
    • Add the camera in the trusted sites.
    • Open quicktime and go to edit – preferences – quicktime preferences, change from Auto to Custom 554.
    • Select advanced tab
    • Under streaming and transport setup, change to Custom
    • Change the Transport to UDP port ID 554
    • Note: IE in 64 bit is not supported. Only IE 32 bit will work. So far IE8, 9 and 10 have worked
  9. PoE Specifications
    AD IP Camera specs:
    • PoE = 9W (INDOOR)
    • PoE+ = 23W (OUTDOOR)
      PoE Specs:
    • PoE can provide long cable runs e.g., 100 m (330 ft) and deliver 12 W of power.
    • PoE+ provides even more power,  25 W of power.
    • Injects power onto the Ethernet segment (44-57 VDC)
    • The distance may vary depending on the type of cable used, ex: CAT5 vs CAT6.
  10. RTSP Command
    Video Edge ADCIPEXX Primary Video rtsp://192.168.1.168/camera.stm

    illustra 400 Primary Video rtsp://192.168.1.168:554/live1.sdp Secondary Video rtsp://192.168.1.168:554/live2.sdp

    illustra 210/600/610 Primary Audio/video: rtsp://192.168.1.168:7778/primarystream, Primary Video: rtsp://192.168.1.168:7779/primarystream, Secondary Audio/Video: rtsp://192.168.1.168:7780/secondarystream, Secondary Video: rtsp://192.168.1.168:7781/secondarystream Audio: rtsp://192.168.1.168:7777/audio

    illustra 600-M/610-M Compact Primary A/V stream: rtsp://192.168.1.168:554/ufirststream ,  Second A/V stream: rtsp://192.168.1.168:554/usecondstream