Description
An ownership issue between EM and a protected server will often result in the status of the spare and protected server showing “Failover Locked”.
Product
- exacqVision Enterprise Manager
Steps to Reproduce
- From the exacqVision Enterprise Manager dashboard select Failover Groups
- Click on the Name of the Failover Group
Expected Results
- Spare shows a status of Spare Standby
Actual Results
- Spare shows a status of Failover Locked
Solution
- Unmanage systems as described in the Release system management section of the exacqVision Client User Manual.
- Restart the exacqVision Server service on the failover and protected servers
- Verify the spare is now showing a status of Standby