Tag: Failed Startup

Symptom

When starting a system from power-off the tDVR board fails to initialize, causing one or more of the following symptoms:

• Blinking red LED lights near the processor.
• Device Manager misreporting an 8008, 8016, or half of an 8032 as hardware ID 8000 in the Device Properties detailt tab.
• Ispci not listing an Exacq Technologies 8008, 8016, 8032 device at all.

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Affected platforms

All exacqVision systems with tDVR boards using tDVR Hybrid version < 1.2.20

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Workaround

Power the system off, let it sit for 60 seconds or more. Power on the system again.

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Resolution

Install tDVR Hybrid Driver 1.2.20 or greater and update the tDVR board bootloader.

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Instructions:

For Windows:

1. Download tDVR Hybrid Driver 1.2.20 exe file.
2. Stop the exacqVision server in the Windows Service Control Manager
3. Open the Command Prompt and Run “C:\Program Files\tdvr\board_info” -U
4. View the output to verify that the bootloader was updated to version 1.1.1.665 or greater

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For Linux:

1. Download tDVR Hybrid Driver 1.2.20 deb file.
2. Open a terminal session and stop the exacqVision server: sudo service edvrserver stop:
3. Install the tDVR Setup version 1.2.20 sudo dpkg -i tdvr.deb
4. Run the bootloader update command: /usr/local/tdvr/board_info -U
5. View the output to verify that the bootloader was updated to version 1.1.1.665 or greater.
6. Start the exacqVision server: sudo service edvrserver start