Affected platforms
Una LC-Series with exacqVision 7.2
<br>
Symptom
Factory default E-Series encoders are discoverable through UPnP on the same subnet, but do not respond to WS-Discovery requests across subnets unless a DHCP server is present. On an Una POE port a DHCP server does not exist, so discovery only works on the same subnet, and the default subnet does not match the default UNA POE port subnet.
<br>
Workarounds
– Discover the encoder with the encoder’s native discovery tool and change the address to match the subnet of the UNA POE port
or
– Plug the encoder and the server into another network with DHCP services to discover the camera and manually address the encoder from the encoder’s webpage. Change the encoder’s address to match the subnet of one of the POE ports and move the camera to that port.
<br>
Resolution
None