Tag: Export

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How To Export/Import Client Settings File on a Client Computer

You may export your client settings for import on another client system. Importing client settings saves time in making manual changes to each client instance. Client settings include things such as systems listed on the ‘Add Systems’ page, joystick settings, theme settings. 

Whether exporting or importing the client settings file, this is found in Configuration mode of the client. Select ‘Add Systems’ from the navigation panel on the left.

Choose the ‘Import/Export’ tab on the bottom-half of the page under the System List. 

From this tab you may choose to Export your client settings to an INI file, which may then be imported from this same location on another client system.

If you have several users on the same client machine this file can also be imported into the client for each user. Client settings are saved “by user”. This means that even if two people are using the same machine, if they log into two different user accounts within Windows, Linux, or the Mac operating system they can have different client settings. 

There is also an option for Automatic Import. This may be desirable to update the server list for multiple client machines automatically when you have several clients to administer and/or wish to update this list for your users as changes are made. 

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Options for Automatic Import include:

  • File on startup:  This is useful for environments with access to a shared folder on a system or network. You may place an exported INI file with your desired settings here and each time the client opens it will import the file and any changes that were made to it.
  • URL on startup:  Similar to the ‘File on startup’ option this may be useful for clients in a remote location to access your exported INI file made available on your web server.
  • Synchronize with ESM:  This option requires an Enterprise license and an ESM server and will update your client’s server list based on the systems listed in ESM. 

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How-To-Export-Import-Client-Settings-File-on-a-Client-Computer-1.pdf
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Exporting to USB drive

  1. Insert USB drive in the front or rear USB ports of the Exacq Server.<br><br>
  2. From the Search page, follow the directions for finding and marking the start and end points of the video desired.<br><br>
  3. Chose the Download and Export button from the toolbar. Shown, below, are the icons in Light, Dark, and Classic themes.
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  4. When running the exacqVision Client without administrative privileges, users may only export to the exacqVision Files directory within their user account or a USB drive. The below example shows the appearance of this window where the USB drive is volume D:\. Clicking into D:\ will open the USB volume for exporting.
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  5. When running the exacqVision Client with administrative privileges, users have the ability to select from any directory on the system, including the USB drive. Click into the USB drive to select it as the location for exporting.
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    NOTE: If using Linux, navigate to the USB_KEY folder. This is your mounted USB device.<br><br>
  6. You may accept the default video File Name or create your own.<br><br>
  7. Choose Save and your selected video will be exported to the USB device.

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Knowledge Support Documentation Support exacqVision Server Products

Auto Export to Windows Network Share from Windows-based Exacq Server

On a Windows system, exacqVision Server runs as a service. This is desirable because the service starts recording video without user interaction when the system is started. However, this creates an issue with the management of credentials for access to network storage, as the exacqVision Server does not run from a normal user account that requires credentials, but runs from the System account.

If you would like to use the Auto Export feature to export video to a network share in Windows, please follow the steps below. (Linux instructions here):

  1. On the Exacq NVR, log into the Windows operating system as an admin user.<br><br>
  2. Download PsTools and extract PsExec.exe from the zip file.<br><br>
  3. From the Start menu, select All Programs and then Accessories. Right-click on Command Prompt and select Run as Administrator.<br><br>
  4. Change the directory to the location where you extracted PSExec.exe.<br><br>
  5. At the prompt enter: psexec -i -s cmd.exe
    If necessary, agree to the SysInternals license agreement.<br><br>
  6. In the new command window, type
    net use z: \\192.168.1.23\SHARE /persistent:yes
    The mapped drive letter (z: in this example) and the network share location (192.168.1.23\SHARE) can vary as desired your installation. Replace SHARE with your own directory path.<br><br>
    • If the above should fail, you may need to provide credentials to connect to this share directory, these may be added to the command, like so:
      net use z: \\192.168.1.23\SHARE /persistent:yes /user:"USERNAME" "PASSWORD"
    • Additionally, in some environments you may need to provide the domain name:
      net use z: \\192.168.1.23\SHARE /persistent:yes /user:"DOMAIN\USERNAME" "PASSWORD"
      or in the case of a local user account:
      net use z: \\192.168.1.23\SHARE /persistent:yes /user:"local\USERNAME" "PASSWORD"<br><br>
  7. If credentials are required to access this network share, you should be prompted. Enter the username and password.
  8. Once the command completes successfully, close both command prompt windows.
  9. In exacqVision Client, open the Auto Export page under Config. Click Refresh Status to display the newly configured drive in the Export Path drop-down list.<br><br>

The network share mapped to the Z:\ drive is now available for use in an export profile for event-driven exports or for user-initiated Auto Export.

If you desire to remove this share from the machine in the future, use CMD run as Administrator to run PsTools again:
psexec -i -s cmd.exe

At the new prompt, enter:
net use DRIVE: /delete
where DRIVE is replaced with the letter of the mapped drive to remove.<br>

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How to export and import server configuration settings

To export and import an exacqVision system configuration and apply it to another exacqVision system, complete the following steps in exacqVision Client:

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  1. Open the Configuration page by clicking the Config (Setup) Page button.
  2. Find the system name in the site navigation tree and select Configure System. If necessary, click the plus button next to the system name to display the Configure System option.
  3. Click Export Settings.
  4. Enter a name for the .config file and select a network location or portable drive to save it to.
  5. Click Save
  6. Click OK to acknowledge.

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On the system where you would like to import the configuration, complete the following steps in exacqVision Client:

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  1. Open the Configuration page by clicking the Config (Setup) Page button.
  2. Find the system name in the site navigation tree and select Configure System. If necessary, click the plus button next to the system name to display the Configure System option.
  3. Click Import Settings.
  4. Navigate to the network location or portable drive containing the .config file created in the first procedure.
  5. Select the file and click Open.
  6. Click OK to acknowledge.

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Problems Exporting to CDs or DVDs

If you select files to export to a CD or DVD through the ExacqVision Client software, but you cannot actually burn the CD or DVD, it is possible that you are using low-quality optical disks. Try replacing the blank optical disk with a new one perhaps from a different manufacturer. Low-quality optical disks are prevalent; the following third-party web site is a useful resource for identifying high-quality optical media:

http://www.digitalfaq.com/reviews/dvd-media.htm

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How do I save a video clip to an executable file that I can send to the police?

The ExacqVision Desktop Client application can be used to export video and audio to an .EXE executable file which packages the ExacqVision ePlayer with it to become a self-playing file.

The fact that the .EXE export has the ePlayer packaged with it makes it ideal for sharing with law enforcement who may not have access to ExacqVision software. For more details on the differences between the options for video file exports, refer to Article 1894.

Exporting using the Desktop Client

To export an .EXE file from the ExacqVision Desktop Client, click the Search icon from the toolbar. Note, the user account you are connected to the server with must have Search Privileges.

Use the Search options to select the camera(s), audio devices, or serial data devices for your inquiry. Set the Start and End times for your search range. For more detail on the variety of methods you can use to perform searches, or using bookmarks and cases, refer to the User Manual or User Training Videos.

Use the Mark Start/Stop icons on the search toolbar, or right-click the timeline to select Mark Start/Stop, for the portion of timeline you aim to export.

You may use the Download and Export icon on the top-most toolbar, the Download and Export icon on the search toolbar above the timeline, or right-click on the timeline and select Download and Export Video.

In the dialog window that opens, provide an optional File Name for the export and choose Standalone Exe (*.exe) from the Save as type selector.

The resulting file can be shared for playback on any Windows computer without ExacqVision software. Note, that if you intend to email this file to a third-party, many email systems will prevent .EXE files from being sent or received so you may need to transmit or share the file using another method.

Refer to Article 2639 for information on file verification (watermarking).

Using CLI commands to Export files directly from storage to executable files

While the graphical client solution above is preferred, in the event this cannot be performed graphically or you need to script bulk .EXE exports directly from your storage drives, the following method may be applied and requires the input file to be a .PS file type.

Note, resulting .EXE file exports may only be played back on Windows machines regardless of whether they are exported from a Linux machine.

  1. Determine the directory in which the .PS file to be converted is located. Refer to Article 393 for information on recording directories and the file naming convention used.
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  2. On Windows, open a CMD command window. You will likely need to open CMD with Administrator privileges.

    On Linux systems, you will open a Terminal command window.
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  3. The default locations of the ePlayer are as follows:

    Windows: C:\Program Files\exacqVision\Client\ePlayer.exe

    Linux: /usr/local/exacq/client/ePlayerPro
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  4. Issue the following command, where i, the input file, is the path and name to your desired .PS file to export, and o, the output file is the desired name of the exported file.
    Replace “filepath” with your desired directory path.
    Replace “inputfilename” with the file name of the .PS file you are referencing for export.
    Replace “outputfilename” with your desired file name.

    Windows: “C:\Program Files\exacqVision\Client\ePlayer.exe” /c /i”filepath\inputfilename.ps” /o”filepath\outfilename.exe”

    Linux: /usr/local/exacq/client/ePlayerPro -c -i”filepath/inputfilename.ps” -o”filepath/outputfilename.exe”
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  5. The resulting file can be shared for playback on any Windows computer without ExacqVision software. Note, that if you intend to email this file to a third-party, many email systems will prevent .EXE files from being sent or received so you may need to transmit or share the file using another method.

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Why can’t I play back video from my 5 Megapixel cameras after export?

Some media players, such as Windows Media Player, have problems when playing back full 5 Megapixel MJPEG video images in the AVI format. This is a limitation of the default codecs in the media players, and it applies to both exports from the server and already exported EXE files.

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One solution is to download the latest version of ffdshow from http://www.free-codecs.com/ffdshow_download.htm. Rev2676 from Feb. 11, 2009 specifically has been tested to resolve this issue (older versions might work, but this version is confirmed). When finished, restart the system.

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Why-cant-I-play-back-video-from-my-5-Megapixel-cameras-after-export.pdf
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Knowledge Support Documentation Support exacqVision Server Products

Does the exacqVision Server support automatic burning of video files to CD/DVD or USB?

Yes, exacqVision’s Auto Export profiles allow you to automatically burn a specified video event to a writable CD, DVD, or USB thumb drive. This function can easily be associated with a soft trigger button in the exacqVision Desktop Client using Event Linking.

CD/DVD writing is a one-time operation for each export. If using a USB thumb drive, Auto Export may be performed multiple times up to the drive capacity.

Auto Export is performed on the server, so the media you choose must be inserted into the NVR, not your Client workstation.

View our User Training Videos on Auto Export and Event Linking, or refer to the exacqVision User Manual for more information

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Viewing and Exporting ExacqVision System Log Files

IMPORTANT: If you are already working with Support, or intend to open a Support case you will probably want to export and/or submit your Diagnostics, which include the System Logs and much more information about your system. The steps for this can be found in a separate article. See How to Submit Support Diagnostics<br><br>

To view and export ExacqVision system log files, complete the following steps in ExacqVision Client:

  1. Enter Configuration mode by clicking the gear icon from the upper toolbar.<br><br>
  2. Select your System name in the site navigation tree to open the System Information page.<br><br>
  3. Navigate to the System Log tab.<br><br>
  4. Select a Start date and time for the log search (as shown below).<br><br>
  5. Select an End date and time for the log search.<br><br>
  6. Select the System Log Level from the drop-down list to determine the type of log information you want to view.
    • Critical – displays only critical level log entries
    • Error – displays error and critical entries
    • Warning – displays warning, error, and critical entries
    • Verbose – displays all log levels listed above, plus informational only entries
    • Debug – displays all log levels listed above plus additional debugging information usually only needed for support purposes<br><br>
  7. Click Search. The results will be displayed in the fields to the right. These may be sorted by clicking on the corresponding column headers for review. <br><br>
  8. To save the search results for later review or to send to others, click Export.<br><br>
  9. Select a name and location and click Save to export the file.<br><br>

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Validating ExacqVision Video (also known as Watermarking or Authentication)

The validation standard used in ExacqVision is known as HMAC, for Hashed Message Authentication Code, and uses a cryptographic hash and secret cryptographic key. HMAC is used by ExacqVision to verify the integrity of exported video.

The ExacqVision Client software calculates and writes out the message authentication code (MAC) during file export. The ExacqVision ePlayer later calculates a hash and verifies the MAC during authentication using SHA-256. The methodology ensures no alteration of the data as the hashed calculations are compared to be certain the hashes match.

To authenticate video in the ExacqVision ePlayer, select Authenticate from the Tools menu.

The following image shows a successful authentication:

Video may only be authenticated using the ExacqVision ePlayer. The ePlayer application is used to playback ExacqVision native files in .PS or .PSX file formats. It is also packaged in self-playing .EXE file exports. For more information on the features of exported file formats, refer to Article 1894.

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