Description Viewing live video will cause a black screen on the Live page with a buffering icon. Live video may also work for a short time then start to buffer. This has been noticed on Ipads and Iphones. Product exacqVision Web Service 23.09.6.1 up to 24.03 Steps to Reproduce Expected Results Users should be able… Continue reading Web Service Buffering with Black Screen seen on Exacq Mobile 3 and Browser Mobile Client
Tag: exacqVision Webservice
EM server can’t update the web service and showing “Remote Restriction”
Description When connecting the web service to the EM server, The EM server can connect to the web service. However, it can’t push an update to it or remotely administrate the web service and keeps going back and force between “Remote Restriction” and “Running” Solution This issue has been fixed on Enterprise Manager Version 23.03.103… Continue reading EM server can’t update the web service and showing “Remote Restriction”
Web Service has to be restarted every few days
If you have a customer that calls up stating they are having an issue with Web Service having to be restarted every few days. For more information refer to Trac# 22810 Fixed in WebService 21.06.102
How to update the exacqVision web server
Updating exacqVision Web Server version via Web Service Configuration Open your web browser and navigate to your exacqVision web server. <br> NOTE: If accessing from the computer hosting the exacqVision web service, the default address is http://127.0.0.1. If exacqVision Web Server has been configured to use a custom port that port number must appended to the address… Continue reading How to update the exacqVision web server