This video shows users how to connect to exacqVision Servers and manage Server connections.<br><br>
Chapters:<br>
00:00 Intro<br>
00:25 Connecting to your first server<br>
00:39 Connecting with an access code<br>
01:12 Connecting using a URL<br>
01:34 Quick View<br>
02:05 Connecting to additional servers<br>
02:22 Managing server connections<br>
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Learn more about using the exacqVision Mobile app to search for, bookmark, and export recorded events.<br><br>
Chapters:<br>
00:00 Intro<br>
00:09 Searching For Recorded Events<br>
02:52 Creating Bookmarks and Cases<br>
05:31 Retrieving Bookmarks and Cases<br>
06:45 Exporting Recordings<br>
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This video takes a deep dive into general navigation, live viewing, and creating saved views in the all new exacqVision Mobile app.<br><br>
Chapters:<br>
00:00 Intro<br>
00:10 Live<br>
00:33 Quick View<br>
00:41 Editing Quick View<br>
01:17 Audio<br>
01:52 Creating and Editing Saved Views<br>
03:34 Navigating Between Views<br>
03:47 Focus View<br>
05:11 Devices Screen<br>
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Follow along with this video on using the exacqVision Mobile app to control PTZ cameras, dewarp fisheye cameras, and interact with the access control or intrusion detection systems integrated with your exacqVision Server.<br><br>
Chapters:<br>
00:00 Intro<br>
00:09 PTZ Control<br>
00:56 Dewarp<br>
02:24 Security Integrations<br>
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exacqVision Mobile receives live and recorded video from the exacqVision Server
The exacqVision Mobile app allows you to use Apple or Android tablets and smartphones to view live video from an exacqVision Server, search for recorded video, and more. To access your exacqVision server over the internet from exacqVision Mobile, additional configuration may be required depending on your network and the method chosen to connect.
exacqVision Server/Client 24.09 and above add the Remote Connections feature, found as a node on the left hand navigation tree of the desktop Client.
Administrators that Enable Remote Connectivity may generate single-use access codes to to provide to their users. The user enters this access code along with their exacqVision user credentials to connect.
NOTE: Before enabling Remote Connectivity, read the manual or view our user video to understand the Mobile Optimized Streaming component of this feature.
Using this connection method, no ports need to be configured for inbound traffic on your firewall, making setup easier. The server initiates outbound communication to our secure Remote Connectivity switchboard in the cloud. Note, that this method requires exacqVision to have internet access.
The mobile user does not need to know the URL and exacqVision facilitates adding multiple Servers to the app with a single access code. The Remote Connections feature also enforces TLS encrypted communication between the exacqVision Mobile app and the exacqVision Server.
Use of this method is covered in detail within the exacqVision Client User Manual, as well as in the exacqVision Remote Connections video in our Video Library.
If your users are only connecting from inside the same LAN as the exacqVision Server, there is no need to configure Remote Connections or Port Forwarding. Simply use the ‘Enter a URL instead’ link when adding the Server connection and enter the internal IP address of the exacqVision Server host machine.
For those administrators who prefer to use traditional methods, you may still configure your firewall to allow incoming connections.
The exacqVision Server listens for connections from exacqVision Mobile on port 8443 by default. This may be changed following the Changing the Mobile Listening Port for exacqVision Server article.
Mobile users will select the ‘Enter a URL instead’ link within the app when adding their Server connection, then enter the externally facing IP address of the site or hostname. If the port number has been customized using the article linked above they will add this to the end of the IP address or hostname.
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The exacqVision Mobile application provides the ability to connect straight to the exacqVision Server service, without the use of the exacqVision Web Service, when using server version 24.09 and higher. This connection can be made directly or by means of the Remote Connections feature. This article instructs users on how to determine which method a mobile user is/has connected with.
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The method used for connecting to an exacqVision system from outside the LAN it resides on will depend on your network configuration and use case. Examples are provided below based on each method.
Remote Connections are supported by exacqVision Server/Client 24.09 and above to facilitate connections from the exacqVision Mobile app. When considering the network configurations Remote Connections eliminate the need to open ports or enable port forwarding rules on your router by using Exacq’s Remote Connectivity service. Users of the mobile app enter an access code generated by the system admin and the Remote Connectivity agent handles the connecting of the mobile app user and the Server.
NOTE: Remote Connectivity does not accept connections for the Desktop Client software or the earlier Exacq Mobile 3 app. Only exacqVision Mobile 24.09 and higher are supported.
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In a traditional setup, the site’s router is configured to port forward incoming external connections on each port. The ports configured for forwarding incoming traffic vary depending on whether users will connect via exacqVision Desktop Client software, the web browser client, or a mobile app.
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Sites using exacqVision Web Service 19.06 and higher may wish to take advantage of the web service Relay, which provides a web-based proxy to connect to, avoiding the need to configure the router for port forwarding. When enabled, the exacqVision Web Service Status page will display the Relay Service IP. Remote users will then be able to connect their Exacq Mobile 3 app or web browser client directly to this proxy IP address.
NOTE: The Relay Service does not accept connections for the Desktop Client software, only web browser and Exacq Mobile 3 connections.
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