Tag: Exacq Server

Sunell camera not taking transport option/dropping connection

Title Sunell camera not taking transport option/dropping connection. Description  Exacq will connect to Sunell camera but the connection will drop and Exacq will try to reconnect. Product  Exacq Sever Steps to Reproduce Connect the camera to ExacqConnection will drop after a few seconds. Expected Results  Camera stays connected. Actual Results  Camera disconnects after a few… Continue reading Sunell camera not taking transport option/dropping connection

How multiple adapters on the same network are expected to behave

Summary If you configure a Windows-based computer that has more than one network adapter on the same physical network and protocol subnet, you may experience unexpected results. This article describes the expected behavior of this kind of nonstandard configuration.  More Information Consider the following scenario: In this scenario, you may expect the two adapters on… Continue reading How multiple adapters on the same network are expected to behave

Samsung SPE-100/400 Causes Server Crash

Symptom: exacqVision Server crashes when connecting to a Samsung SPE-100/400 using the native Samsung plugin.  <br> Problem: This encoder is only supported for use with the Onvif plugin (device type). Additionally, the device firmware only supports HTTP version 1.0 but Live555 defaults to 1.1.  <br> Solution: Connect to the device with the Onvif device type… Continue reading Samsung SPE-100/400 Causes Server Crash

Invalid License for Server 9.2 and 9.4

Symptom: When updating to server 9.2 or 9.4 the client may show “Bad/Invalid License” and displays the MAC address as 00-00-00-00-00-00.  <br> Problem: The licensed network interface is not the primary NIC within the bond. The server software no longer recognizes the licensed MAC on the system.  <br> Solution: Option 1:  Upgrade to exacqVision Server… Continue reading Invalid License for Server 9.2 and 9.4