Tag: ESMAPI

Categories
Knowledge Support Support exacqVision Enterprise Categories Products

esmAPI GET exacqVision License file and csvfile both returns Internal Server Error 500

Description

esmAPI GET exacqVision License file and csvfile both return 500 internal server error

<br>

Version Introduced

v4.2.0.97638

<br>

Platform

*All

<br>

Steps to reproduce

  • Using ESM API get exacqVision licence file
  • using ESM API get exacqVision license csvfile

<br>

Expected result

license file is returned with HTTP status code 200

license csv file is returned with HTTP status code 200

<br>

Actual result

On both occasions Internal Server 500 Error is returned

<br>

Work Around

Use ESM IU to download exacqVision server license csvfile/file

Use exacqVision Client to Download exacqVision Server license csvfile/file

<br>

Version Fixed

none

<br>

Keywords

esmAPI

<br>

Categories
Knowledge Support Support exacqVision Enterprise Categories Products

esmAPI POST to upload/apply server license return 500 Internal server Error

Description

ESM API ability to upload and apply server license is not working.
An attempt to use the API to use the apply server license will return a 500 Internal Server Error.

<br>

Version Introduced

v4.2.0.97638

<br>

Platform

All platforms

<br>

Steps to reproduce

Use ESM API to apply exacqVision Server license

<br>

Expected result

ESM API response should have HTTP status code 200, with the applied/scheduled to be applied license detail on data.

<br>

Actual result

ESM API response returns Internal Server 500 Error

<br>

Work Around

Use ESM UI (server degtail/server list page to schedule/apply exacqVision Server License

Use exacqVision Client to apply exacqVision Server

<br>

Version Fixed

4.5.2.103025

<br>

Keywords

esmAPI