Exacq Enterprise manager services on windows are not starting

Issue If Exacq Enterprise Manager services on Windows are not starting and giving this message Usually, it’s going to be a user privileges issue, and the user that is used for running the service is not able to start it Solution Sometimes in the domain environment, the service users will be restricted and will not… Continue reading Exacq Enterprise manager services on windows are not starting

Accessing More Than 100 Servers on the exacqVision Enterprise Manager Manage Licenses Page

Description  You can use the Manage Licenses page to assign channels from the exacqVision Enterprise Manager CHANNEL POOL to one or more servers. In addition, you can move an existing channel or channels from one server to another server. For example, you can move existing camera channels from an old server to a newly acquired… Continue reading Accessing More Than 100 Servers on the exacqVision Enterprise Manager Manage Licenses Page

exacqVision Enterprise Manager Time Restricted Notifications are not received

If email notifications are not being received as expected check the Rule for any time-based restrictions such as “lasts for at least” or “lasted for at least”.  Then verify the triggering event actually was activated for the specified amount of time.    For example, say we are using the following rule:If “Camera disconnected” lasts for… Continue reading exacqVision Enterprise Manager Time Restricted Notifications are not received

Changing/Testing advanced ESM settings manually

For some more advanced settings/options on ESM, navigate to ESM installer directory/folder. Here on the commandline as an admin user, you can use the installer.exe (windows), or installer executable for different actions. <br> Check/Change database settings Commands to run: Linux: sudo ./installer decrypt (will generate EnterpriseManager.tmp – View or change settings here)sudo ./installer encrypt (do… Continue reading Changing/Testing advanced ESM settings manually