Only the version of PostgreSQL installed by the Enterprise Manager installer is supported. <br> The exacqVision Enterprise Manager application provides a PostgreSQL installation to store Enterprise Manager data by default. The PostgreSQL Global Development Group may offer application updates that are not yet included within the ExacqVision Enterprise Manager installer. At times, users will seek… Continue reading Can I Update My PostgreSQL Database?
Tag: ESM
How to use the Camera Inspection tool
Enterprise Manager (EM), formerly known as Enterprise System Manager (ESM), includes a feature called Camera Inspection which allows EM users to notate cameras which need attention for a later date. This handy feature means you can easily create a punch list of cameras which need attention for integrator/installer work orders to do things such as:… Continue reading How to use the Camera Inspection tool
exacqVision User Training Videos
Configuration Getting Started with the exacqVision Client Systems Add Systems Client Settings Joystick Indicators Event Monitoring Groups Maps Views Tours Layouts Enterprise System Web Panels System Information and Logs System Configuration Add IP Cameras – Manual Add IP Cameras – Auto Add IP Cameras – Quick Add Camera Recording Camera Settings Audio Inputs and Outputs… Continue reading exacqVision User Training Videos
exacqVision Enterprise Manager Shows Server as – Not Monitoring
Description: The exacqVision Enterprise Manager Server List page is showing a status of “Not Monitoring” Product: Steps to Reproduce Expected Results: Status of all listed servers shows “Connected” Actual Results: Some or all of the listed servers show “Not Monitoring” Solution: Use the exacqVision Client to check the license status for the the servers showing… Continue reading exacqVision Enterprise Manager Shows Server as – Not Monitoring
ESM: Known database errors.
ESM displays an error in its log files indicating one of the following database related errors: ProgrammingError…DatabaseError…OperationalError…InterfaceError… This is expected behavior if the log message shows it was caught by !RunDatabaseQuery and also logs that the query recovered without exception. This is an example of an error communicating with the database but has recovered. [16/Jun/2016… Continue reading ESM: Known database errors.
Cannot upload custom evFileInfo.txt for web service updates using ESM
Description ESM has a backdoor for support/developers to be able to remotely update using ESM to a development or trunk build. However, if you attempt to do this for a web service trunk/dev build, it will not work. <br> Workaround To get it to work, you must include the installers in a custom zip with… Continue reading Cannot upload custom evFileInfo.txt for web service updates using ESM
Double clicking save/apply button in ESM may duplicate the action
Description We have seen with adding a user, that if you double click the Add user button, it will add the user, then show the form with user already added error on the form. It should ignore the second click and just redirect to the user list view. <br> Tested Version exacqVision ESM 4.1.4 <br>… Continue reading Double clicking save/apply button in ESM may duplicate the action
When creating or editing a rule in ESM, the camera count in drop down may not be correct
Description when comparing the number of cameras to what is selected in the drop down, if you have deleted cameras, it may be showing that number in the count. Do not pay much attention to the count value, just be sure the cameras you want selected are selected in the drop down. <br> Tested Version… Continue reading When creating or editing a rule in ESM, the camera count in drop down may not be correct
ESM API landing page is not password protected
Description Using the <host>/api URL, it will take you to the ESM deprecated landing page. If you do not have a session in ESM, you can see these landing page and discover endpoints. You are not able to use the endpoints, but we want to password protect landing pages too.
Show/Hide button will indicate active state after clicking on it in ESM
Description The button hows an active state visual when you click it. It really should lose that active state visual as soon as your mouse hovers off it. This is purely cosmetic but could be confusing to a user. <br> Tested Version exacqVision ESM 4.0.0 <br> Platform <br> Steps to reproduce <br> Expected result The… Continue reading Show/Hide button will indicate active state after clicking on it in ESM