**This should NEVER be given out to a customer** To reset the password for a user in Enterprise Manager, complete the following steps for Windows or Linux. <br> Windows <br> Linux **If unable to login to the EM Web Portal on a Linux box after resetting the password, either user a different browser or upgrade… Continue reading Resetting a Password in Enterprise System Manager
Tag: Enterprise
ESM adds server to root group if user has only one group visible
Description If a user has only one group visible to them, an attempt to add a server to the group will inadvertently add the server to the root group. And hence be invisible to a user if they are not root user. <br> Tested version 5.1.9.115770 <br> Platform All <br> Steps to reproduce Add a… Continue reading ESM adds server to root group if user has only one group visible
Enterprise user names length check on long names fails
Description Even though the default max user name length on Django base classes is set to 30, ESM code attempts to override it with a max length of 255. However, while actually trying to create user names longer than 30, ESM fails with the database save length check error. For example, this error can be… Continue reading Enterprise user names length check on long names fails
LDAP user First time logging in from client to ESM results in Error
Description From the client’s “Synchronize with ESM” page, using an LDAP username and password results in ‘Check your URL’ error. This happens even though the LDAP domain and group associations (with ESM access) is correctly configured on ESM. <br> Tested version 4.8.2 <br> Platform All <br> Steps to reproduce Create a domain and associations on… Continue reading LDAP user First time logging in from client to ESM results in Error
Filtering Dialog Errors
Description If an error occurs on the filtering dialog, the dialog still closes and user is unaware of the error <br> Tested version 4.9.22 <br> Platforms All <br> Steps to reproduce Navigate to server list viewOpen filtering dialogFor SSA Date, enter older than 200 monthsClick Apply <br> Expected result Dialog remains open and displays the… Continue reading Filtering Dialog Errors
ESM server edit form displays “DDNS request error 428: No changes to be made”
Description When enabling dynamic dns without supplying a hostname on server edit form, “DDNS request error 428: No changes to be made” will be displayed below the hostname field.This will only happen on outbound server connections, if the server already has an address and mac. <br> Version introduced 4.7.12.109795 <br> Platforms All Platforms <br> Steps… Continue reading ESM server edit form displays “DDNS request error 428: No changes to be made”
ESM: Data roll off service uses more CPU
Version Introduced 4.5.7 <br> Platform Linux and Windows <br> Steps to reproduce Install 4.5.7 or later <br> Expected result == No change in CPU usage <br> Actual result Datarolloff process takes up more CPU <br> Work Around Downgrade or Run ESMDatarolloff service once a day until roll off is complete <br> Version fixed 5.1.0 <br>