Tag: Enterprise Manager

Resetting a Password in Enterprise System Manager

**This should NEVER be given out to a customer** To reset the password for a user in Enterprise Manager, complete the following steps for Windows or Linux. <br> Windows <br> Linux **If unable to login to the EM Web Portal on a Linux box after resetting the password, either user a different browser or upgrade… Continue reading Resetting a Password in Enterprise System Manager

Enterprise Manager Updating Java Version in Solr

Issue Enterprise Manager uses a package called Solr which in turn uses Java.  Currently, we do not offer an update path for Solr that will update the Java version.  The following instructions can be used if the need arises were Java needs to be updated.   Resolution Windows 64-bit Assumes EM is installed at C:\program files\exacqVision\EnterpriseManager for Windows 64 bitDownload… Continue reading Enterprise Manager Updating Java Version in Solr

Enterprise Manager Outbound Firewall Rules on Restricted Networks

Issue Accessing our licensing server from Enterprise Manager on a restricted network will require an exception to the outbound firewall rules.  Please add exacq.com and port 443 to the outbound firewall rules to open access. <br> Version Affected All. <br>

Enabling stronger cipher/protocol security with Enterprise Manager

If your exacqVision Enterprise Manager is already using HTTPS as described in our Knowledge Base Article ‘How to Enable HTTPS for ESM’ you can make sure you are using strong ciphers and the most current ssl protocol using this document. <br> Locate and make the indicated changes to the file httpd-ssl.conf <br> Windows C:\Program Files\exacqVision\EnterpriseManager\apache_solr\apache2\conf\extra\httpd-ssl.conf… Continue reading Enabling stronger cipher/protocol security with Enterprise Manager

Installing 32-bit Enterprise Manager (EM) on 64-bit 14.04 or 16.04 Ubuntu Linux System

Objective Installing 32-bit Enterprise Manager on a 64-bit Ubuntu 14.04 or 16.04 Linux computer, complete the following steps: <br> Instructions Configuring a new system. <br> Setup multiarch <br> Remote Setup Ensure that X Windows can be forwarded to anyone using Putty or SSH (install gedit).Use Filezilla to transfer the debian installer to the instance.Connect using… Continue reading Installing 32-bit Enterprise Manager (EM) on 64-bit 14.04 or 16.04 Ubuntu Linux System

Understanding DDNS behavior in ExacqVision ISP (exacqCloud)

Dynamic Domain Name System (DDNS) If a customer sets up the DDNS feature for a server. It means that we take the outbound connection of that server, map the external IP of the server to a DDNS address. This allows, assuming proper access is allowed into their network, the ability to externally reach the web… Continue reading Understanding DDNS behavior in ExacqVision ISP (exacqCloud)

Configuring live video streams in Enterprise Manager

Live video streaming is available in Enterprise Manager (EM), formerly known as Enterprise System Manager (ESM). This is useful for examining camera stream quality through the EM interface but also used for EM’s Camera Inspection feature. Older versions relied on the ExacqVision Web Service to stream video, but beginning in ESM version 5.12, the ExacqVision… Continue reading Configuring live video streams in Enterprise Manager