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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Add Servers

Learn how to add ExacqVision servers to your Enterprise Manager instance for system monitoring and management.

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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Rules

Create rules that display or send alert messages when various system events occur.

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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager User Roles

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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Users

Managing User accounts with Enterprise Manager

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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Server Configuration Backup

Saving backups of your ExacqVision server configurations is important in maintaining your system environment, or getting a system back up and running quickly if needed.

Learn to automate saving regular backups, or manually save configurations, using Enterprise Manager.

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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Failover

Enable automatic system failover to prevent loss in recording when an ExacqVision server loses network connectivity or is brought down for maintenance.

Learn how to create a failover group for automated failover, perform a manually triggered failover, and how to failback to the original state.

Categories
Knowledge Support Support exacqVision Enterprise Categories Products

EM not showing camera names and other information

Description 

When using exacqVision Enterprise Manager version 22.03. Some of the information of servers is not shown even if the user has the correct rights. This may also affect creating users.

Product 

Enterprise Manager 22.03

Steps to Reproduce 

  • Add Server to EM
  • Go to Cameras

Expected Results 

All cameras are displayed with all information.

Actual Results 

Camera name and address are missing.

Solution

This a sync issue with EM and the server please upgrade to 22.06 to resolve this issue.

Categories
exacqVision Enterprise Products

Exacq Enterprise manager services on windows are not starting

Issue

If Exacq Enterprise Manager services on Windows are not starting and giving this message

Usually, it’s going to be a user privileges issue, and the user that is used for running the service is not able to start it

Solution

Sometimes in the domain environment, the service users will be restricted and will not have the permission to run the services and will need to change the login user to an admin user from the login tab for each service in order to make it works

This solution should work also for

ExacqVision Server

ExacqVision Webservice

Categories
Video Library Configuration exacqVision Enterprise Youtube Video Library Categories Products

Enterprise Manager License Management

Use Enterprise Manager to manage channel licensing, including moving available channels between ExacqVision servers or allocating from your Enterprise Manager channel pool.

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Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager Maintenance Mode

Learn how to use Enterprise Manager Maintenance Mode and what it is used for.