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Software Categories exacqVision Enterprise Windows exacqVision Enterprise Linux exacqVision Enterprise 23.03 exacqVision Enterprise 22.12 Knowledge Support Support exacqVision Enterprise

Enterprise Manager fails to save edits to Custom User Roles

Description 

Support has identified an issue affecting Customer User Roles in some Enterprise Manager public release versions.

This issue prevents camera permissions such as video inputs and edits from being saved, and these permission checkboxes may “uncheck” themselves after a period of short time. This issue has been resolved in later versions.

Product 

ExacqVision Enterprise Manager Versions:
22.12.0.0
23.03.0.0

Steps to Reproduce 

  • Create a Custom User Role
  • Attach valid User/Users to this Custom User Role
  • edit permissions such as video inputs
  • Save the configuration changes
  • Wait a few minutes
  • Edit the Custom User Role you created and observe the previously saved edits

Expected Results 

The edits made to the Custom User Role should be saved.

Actual Results 

The edits made to the Custom User Role are not saved, and the checkboxes have “unchecked” themselves.

Solution

Upgrade Enterprise Manager software version to 23.06.2.0.
AES-347 , AES-530

Categories
Video Library Configuration exacqVision Enterprise Categories Products

Enterprise Manager User Roles