Tag: Encoder

Motion Detection Fails on HikVision DS-6716HUHI-K Encoder

Description The HikVision DS-6716HUHI-K encoder fails to record when set to motion detection recording schedule in exacqVision. Note: This device has been deprecated by the manufacturer. Product  Steps to Reproduce  Expected Results  Motion is detected and video is recorded Actual Results  Motion is not detected and video is not recorded Solution We have found that… Continue reading Motion Detection Fails on HikVision DS-6716HUHI-K Encoder

Video Channel Fails to Connect With Error 551 on Samsung SPE-1610N Encoder

Description  SPE-1610N encoders had video loss on the first channel of banks 2, 3, & 4.  Also, the connection status would go from connected to Connection Error 551. Product  exacqVision Server 19.12 Steps to Reproduce  Add encoder as device type Samsung; add banks 2, 3, & 4 with the #bank=x override. Expected Results All channels… Continue reading Video Channel Fails to Connect With Error 551 on Samsung SPE-1610N Encoder

HD Analog Cameras are not Natively Supported on exacqVision Hybrid Servers

Title HD Analog Cameras are not Natively Supported on exacqVision Hybrid Servers   Description  exacqVision hybrid servers do not natively support HD analog cameras too include HD-TVI, HD-SDI, HD-CVI and AHD   Product  exacqVision Server   Solution An encoder which supports HD analog will be required to connect an HD analog camera to an exacqVision… Continue reading HD Analog Cameras are not Natively Supported on exacqVision Hybrid Servers

Adding Multi-Channel Encoders

Description In order to accommodate more than 4 channels of video, many multi-channel encoders require the use of the “bank” IP plugin override. The cameras test records should indicate this in the Notes.  Solution For Example, assuming the cameras IP address is 192.168.1.1: 1st bank would be:192.168.1.12nd bank would be:192.168.1.1#bank=23rd bank would be:192.168.1.1#bank=34th bank would be:192.168.1.1#bank=4… Continue reading Adding Multi-Channel Encoders

E-Series 4-ch Encoder Fails to Record Secondary Streams for Inputs 2-4

Symptom: Secondary context streams may not record from scheduled or event linking recording.  <br> Problem: Invalid generation of context elements in XML. <br> Solution: Upgrade exacqVision Server to version 9.7.13.99496 or higher.  Optional Workaround:  Add context streams with the RTSP plugin to record the secondary streams for inputs 2-4. rtsp://IPADDRESS/h.264/ch1/sub/av_stream#timestamp=rtcp 

E-Series 1-channel and 4-channel Official Firmware Version

INTERNAL NOTE: E-Series Encoders are EOM and non-NDAA compliant devices. <br> Some E-series encoders are having trouble with network communication. Attempts to connect with ExacqVision server, E-series utility or even find using ARP commands fail. <br> It was found that some encoders were shipped with firmware 1.2.0.150420 pre-installed. This firmware is for testing only. <br>… Continue reading E-Series 1-channel and 4-channel Official Firmware Version

Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision

Title Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision Description This encoder requires the use of two IP addresses to view all 8 channels of video.  The first NIC allows access to channels 1-4 and the second NIC allows access to channels 5-8.  The following are instructions for enabling the 2nd NIC on the Vivotek VS8801 encoder.… Continue reading Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision

ACTi Encoder Multistream Connectivity

ACTi encoder connections require port numbers along with IP addresses to connect to multiple streams (where available).The port numbers for each stream on the encoder should increase incrementally starting with 800. For example, if the IP address of an encoder with four analog streams is 192.168.101.25, the following IP and port number combinations must be… Continue reading ACTi Encoder Multistream Connectivity