When attempting to make changes to an existing user role a warning banner pops up “Error while saving user role. Please try again.” To resolve copy the script “fix_userroles.py” to the EnterpriseSystemManager install folder. WindowsC:\Program Files\exacqVision\EnterpriseManager\EnterpriseSystemManager Linux/usr/local/exacq/esm/ Navigate to EnterpriseManager directory and Launch the Interactive shell Windows cd “C:\Program Files\exacqVision\EnterpriseManager\EnterpriseSystemManager” Linux Run the Script You… Continue reading exacqVision Enterprise Manager Error When Saving Custom User Role
Tag: EM
Can not log into EM after updating to 21.03
Customers report that on Windows 10 units updated to 21.03 they experience an issue when they browse to the localhost to log into EM, it fails with an error that shows: This site can’t be reached.Microsoft link found here detailing other issues similar. HERE If you check the services the Apache service will be in… Continue reading Can not log into EM after updating to 21.03
SCN-00000002 – ESM Send Test Email
SCN #SCN-00000002Title of SCNESM Send Test EmailTRAC #8567Effective VersionUpcoming Public 5.6Products AffectedESM & exacqCloudReason for Change (Summary)Enhancement Change SMTP and email settings can now be tested through the ESM Web GUI. This is done on the individual User’s page: This will send a test email using the configured SMTP settings to the user’s email. A… Continue reading SCN-00000002 – ESM Send Test Email
Installing 32-bit Enterprise Manager (EM) on 64-bit 14.04 or 16.04 Ubuntu Linux System
Objective Installing 32-bit Enterprise Manager on a 64-bit Ubuntu 14.04 or 16.04 Linux computer, complete the following steps: <br> Instructions Configuring a new system. <br> Setup multiarch <br> Remote Setup Ensure that X Windows can be forwarded to anyone using Putty or SSH (install gedit).Use Filezilla to transfer the debian installer to the instance.Connect using… Continue reading Installing 32-bit Enterprise Manager (EM) on 64-bit 14.04 or 16.04 Ubuntu Linux System
Downgrading Enterprise Manager to 19.06 and below
Issue Downgrading exacqVision Enterprise Manager from 19.09 to any version lower will fail due to the migration from Python2 to Python3. Manual steps will be required in order to downgrade to 19.06. <br> Note: Instructions below provide a downgrade path to 19.06. If you need to downgrade beyond that, follow these instructions, then you can… Continue reading Downgrading Enterprise Manager to 19.06 and below
Configuring live video streams in Enterprise Manager
Live video streaming is available in Enterprise Manager (EM), formerly known as Enterprise System Manager (ESM). This is useful for examining camera stream quality through the EM interface but also used for EM’s Camera Inspection feature. Older versions relied on the ExacqVision Web Service to stream video, but beginning in ESM version 5.12, the ExacqVision… Continue reading Configuring live video streams in Enterprise Manager
ESM API cannot filter on NULL or dates
Even though you are able to attempt to filter on NULL or a date, it does not work on any endpoint that provides a date field attribute. <br>
ESM API documentation is not always accurate
Issue When viewing endpoints, the example response may not actually match the response when you use the ‘Try it Out’ button. Also, some attributes may specify it returns a string but instead it returns an integer. It is recommended to utilize the ‘Try it Out’ button for the API you wish to use as how… Continue reading ESM API documentation is not always accurate