IMPORTANT** Please look at the below notes before updating SOLR APACHE.Starting with December 2021 (20.12 build) we have included an update for the Apache updates via a pop up during installation to update Apache to version 2.4.51.IMPORTANT**It is important to note that During the Apache upgrade it will backup the entire apache2 folder creating a… Continue reading Vulnerability Update for EM for Apache
Tag: EM
exacqVision Enterprise Manager Domain User Search Fails Even After Authenticating With AD
Searches in EM fail after authenticating to AD. When they do a search to add a new user, it will not search or filter by the users name or says ‘no results found’ Solr Apache is reporting a corruption with the indexed files, so we cleared the indexed data and recreated it. Linux Steps…1. Reboot… Continue reading exacqVision Enterprise Manager Domain User Search Fails Even After Authenticating With AD
exacqVision Enterprise Manager Time Restricted Notifications are not received
If email notifications are not being received as expected check the Rule for any time-based restrictions such as “lasts for at least” or “lasted for at least”. Then verify the triggering event actually was activated for the specified amount of time. For example, say we are using the following rule:If “Camera disconnected” lasts for… Continue reading exacqVision Enterprise Manager Time Restricted Notifications are not received
EM Postgre to SQL Database Move
Although 3rd party instructions may exist for this process, converting from Postgre to MS SQL is currently not recommended or supported.
Stuck Pinned Spare/Data Restore Pending due to firewall blocking vfba process
Exacq Support has identified an issue preventing fail-back due to VFBA.exe being blocked; which uses port 28774. Windows Versions It is recommended to create both inbound and outbound Windows firewall rules on the SPARE and PROTECTED server to allow communications through port 28774 for the Windows Firewall. ** Due to issues with the Window OS,… Continue reading Stuck Pinned Spare/Data Restore Pending due to firewall blocking vfba process
2017-03-23 ESM Overview
PostgreSQL 9.6 End of Life
PostgreSQL 9.6 is currently bundle with exacqVision Enterprise Manager. This version will reach end of life in November 2021. The PostgreSQL Global Development Group will release the final update for 9.6 on November 11, 2021. See their versioning page for details at https://www.postgresql.org/support/versioning/ AWS has announced PostgreSQL 9.6 on will reach end of life on… Continue reading PostgreSQL 9.6 End of Life
Enterprise System Manager Shell
To open Enterprise Manager Shell in Windows, run Command Prompt as an administrator and change directories to the installation directory by running the following command: cd C:\Program Files\exacqvision\enterprisemanager \enterprisesystemmanager\ Then type: enterprisesystemmanager.exe shell To open Enterprise Manager Shell in Linux, open a Terminal window and type: sudo /usr/local/exacq/esm/enterprisesystemmanager shell <br> The following commands can be used… Continue reading Enterprise System Manager Shell
Resetting a Password in Enterprise System Manager
**This should NEVER be given out to a customer** To reset the password for a user in Enterprise Manager, complete the following steps for Windows or Linux. <br> Windows <br> Linux **If unable to login to the EM Web Portal on a Linux box after resetting the password, either user a different browser or upgrade… Continue reading Resetting a Password in Enterprise System Manager
EM GUI displays red status banner indicating data stopped importing
Issue The Enterprise Manager browser interface will display red banners indicating that data stopped importing, data stopped rolling off, and sendmail has stopped when the OS time on the client/browser workstation doesn’t match the time on the EM server. Below are screen shots illustrating the issue. <br> Resolution Ensure that the EM server and client… Continue reading EM GUI displays red status banner indicating data stopped importing