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Knowledge Support exacqVision EDGE Support exacqVision Server Categories Products

Vivotek Edge not recording locally or displaying volume in the Exacq Client

Seen on Server 21.12
If you have a customer having issues with not being able to record locally to the camera’s SD and not seeing the drive status in our client make sure to check the following in the cameras gui.

Check the Configuration menu under Applications and Package Management to see if the “Save to SD Card” option has a check mark. Make sure this is checked. After checking the Save to SD Card you might need to reinstall the ExacqVision Edge Server software.

Categories
Knowledge Support exacqVision EDGE Support exacqVision Server Categories Products

Axis Edge losing config XML on power loss

In the ExacqVision Edge Server Trunk build version 21.06.114, We have improved our config persistence algorithm to guard against sudden power losses.

you can download and use this version or wait until the next official release which is 21.09