Factory default E-Series encoders not discoverable on Una LC-Series server

Affected platforms Una LC-Series with exacqVision 7.2 <br> Symptom Factory default E-Series encoders are discoverable through UPnP on the same subnet, but do not respond to WS-Discovery requests across subnets unless a DHCP server is present. On an Una POE port a DHCP server does not exist, so discovery only works on the same subnet,… Continue reading Factory default E-Series encoders not discoverable on Una LC-Series server

E-Series failed to set constant bitrate

Description Seems to happen with context stream on e-series encoder. The range on constant bitrate mode could be set to invalid ragne of 32-1024 instead of 32-8192. So with bitrate set to something like 2048 would the bitrate out of range error and failed to set. Also in this case, the stream setting would also… Continue reading E-Series failed to set constant bitrate

E-Series/Hikvision: Unable to disable primary stream or enable Audio Input

Description Cannot disable/enable Primary Stream or enable Audio input. <br> Version Introduced r102253 <br> Platform All <br> Steps to reproduce Add E-series encoder or Hikvision camera and attempt to disable or re-enable primary stream.Add E-series encoder or Hikvision camera and attempt to enable Audio stream. <br> Expected result Enable and disable should do as advertised.… Continue reading E-Series/Hikvision: Unable to disable primary stream or enable Audio Input

Cannot connect more than 52 E-Series encoders to a server

Affected platforms exacqVision 4.10 to 7.0 (E-Series support introduced in 6.4) <br> Symptom When attempting to add the 53rd E-Series encoder to a server, the 53rd E-Series will not connect. On Linux platforms the server will crash. <br> Workaround If no Arecont, Illustra or UDP devices are being used on that server, install exacqVision development… Continue reading Cannot connect more than 52 E-Series encoders to a server

E-Series 4-ch Encoder Fails to Record Secondary Streams for Inputs 2-4

Symptom: Secondary context streams may not record from scheduled or event linking recording.  <br> Problem: Invalid generation of context elements in XML. <br> Solution: Upgrade exacqVision Server to version 9.7.13.99496 or higher.  Optional Workaround:  Add context streams with the RTSP plugin to record the secondary streams for inputs 2-4. rtsp://IPADDRESS/h.264/ch1/sub/av_stream#timestamp=rtcp 

E-Series 1-channel and 4-channel Official Firmware Version

INTERNAL NOTE: E-Series Encoders are EOM and non-NDAA compliant devices. <br> Some E-series encoders are having trouble with network communication. Attempts to connect with ExacqVision server, E-series utility or even find using ARP commands fail. <br> It was found that some encoders were shipped with firmware 1.2.0.150420 pre-installed. This firmware is for testing only. <br>… Continue reading E-Series 1-channel and 4-channel Official Firmware Version