Description
This was reported by Tyco security using ESM and noticed that an illustra3 Pro camera that is disconnected for a while continues to post a disconnected status. The issue is fixed in server 8.2 and later with separating status for device/stream connect state and status only. With earlier server that supports common connection status, all connection status was sent with the connected state. Tyco security was using server version 7.6 and with the illustra 2MP Pro being offlined, it continues to send status with connect state of 0 and status of camera not responding.
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Version Introduced
server 7.6.x
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Platform
All
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Steps to reproduce
- connect an illustra3 camera and monitor with ESM or evAPI console app.
- disconnect the camera
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Expected result
- should only get a camera disconnect state change once followed by status that caused disconnect.
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Actual result
- continuous to send status update with disconnect state and status.
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Version Fixed
8.2.x