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Tag: DSC Neo

EM failover is not moving the security integration list to the spare server.

Post author By Mena Awed
Post date December 12, 2022

Description

When the protected server goes down, and the EM server moves the configs to the Spare server, it will not move the Security integration list to the Spare server.

Product

ExacqVision Server 32bit

Steps to Reproduce

Installing ExacqVision 32bit version and trying to failover to it

Solution

Installing ExacqVision server 64bit version

Tags Security Integration, exacqVison Server, EM Series, DSC Neo, Failover, Enterprise Manager Failover, DSC Pro, 13340

Knowledge Support Support exacqVision Server Categories Products

Must use unique UDP port for each DSC Neo panel a server connects to

Post author By Bhargav Atturu
Post date May 6, 2021

Affected platforms

exacqVision 7.4

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Description

When integrating to a Neo panel using UDP configuration, in the exacqVision Client a UDP port number must be specified. Using the panel’s default will work for the first panel configured for that server. For all subsequent panels, first change the application UDP port number in the panel to some unique value, then specify this value in the exacqVision Client when configuring that connection.