Windows 7 System Show Drive as Offline

Description  Windows 7, Windows Embedded images have reported seeing drive as offline. This is a false negative. Product  Server 23.03, 22.09, 22.06. Steps to Reproduce  Go to Storage section in the client and select the Drive tab.Drives show up as offline.Drives are mounted in OS and have data recording to them. Expected Results  The drives… Continue reading Windows 7 System Show Drive as Offline

ExacqVision Drive is Offline

Title ExacqVision Drive is Offline Description  Meaning of Drive is Offline message. This could be seen in Storage or in system logs. Product  ExacqVision Server Information This message could be the result of many underlying causes. It is possible the physical drive connection has failed, or a drive has been removed manually.This could also result… Continue reading ExacqVision Drive is Offline

Drive Show Offline when updating to Server 21.09

The issue reported was that the drives will show up as offline when customers update to 21.09. If you were to roll back the server to 21.06 the drives would show up as healthy. The Latest build will resolve this issue: Build summary: Exacq Server Branch » server-23253-smartctl-fail-on-csmi-disks Build 1 Installer(s): https://artifactory.exacq.org/artifactory/server-local/21.09.x/6337xx/633700/

Drives Appearing Offline in Linux

Some users are experiencing multiple drives in an ‘Offline’ status with Linux systems containing host bus adapters. This may also present drives not on the HBA as ‘Offline’ or with ‘Write Errors’. In these cases it is necessary to determine the proper cause. If restarting the server service in the past has shown the drives… Continue reading Drives Appearing Offline in Linux