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Knowledge Support Support exacqVision Server exacqVision Integrations

DmpPi Slow To Reconnect

Issue

The DMP panel uses a ‘disconnect’ command to gracefully close a socket. The original release of the DmpPI plugin did not implement this command. As a result, after a connection to a panel was made, then was disabled and quickly enabled again, the connection attempt failed several times until the panel timed out and closed its end of the socket.

Workaround

Wait a minute before enabling the panel, be patient.

Version Affected

exacqVision Server 9.6.6

Version Fixed

exacqVision Server 9.8.5