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Knowledge Support Support Categories exacqVision Webservice Products

Motherboard audio continues to play even after disabling the audio channel

Description

Audio coming from outputs on motherboard continues to play even after disabling the audio channel.

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Affected platforms

exacqVision Server 5.8 to 7.2.3

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Symptom

Motherboard audio continues to play the buffered sound on the output port even after the port is disabled from exacqVision client.

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Workaround

Restart the exacqVision service

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Resolution

Update to exacqVision Server 7.4.0.89244