Tag: Digital PTZ

Categories
Support exacqVision Client exacqVision Server

Jagged Edges Appear on Sony SNC-HM662 Using Third Party Dewarper

Description 

When using the Immervision dewarper on the Sony SNC-HM662 jagged edges will appear in the live view of the camera.

Product 

Any ExacqVision NVR

Steps to Reproduce 

  • Use immervison dewarper on snc-hm662
  • Go to live cameras and try to use digital PTZ on that camera

Expected Results 

You are able to utilize DPTZ with no issues

Actual Results 

Jagged edges appear around the camera’s view

Solution

The issue resides on the third party dewarper that’s from the camera itself you will need to use the generic dewarper in the exacqVision Client

Workaround: This issue only happens when the camera is in 16:9 ratio size, you can switch to 4:3

Categories
Configuration Video Library exacqVision Client exacqVision Server Youtube Video Library Categories Products

Camera Settings

Camera Settings NEW

Nested in the configuration tree, beneath Camera Recording, is the list of all cameras connected to the system. Clicking on any of these cameras will display the settings page for that individual camera. From here, you have access to important settings, such as the camera name, configuring the optional on-screen display (OSD), picture settings, motion settings, recording settings, recording schedule, as well as advanced features for PTZ and fisheye cameras or Suspect Tracking windows.

Categories
Knowledge Support Support exacqVision Server Categories Products

Saved Digital PTZ View displays incorrectly when searching

Product

exacqVision Client 6.0 to current

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Description

If you use the same video input, one with digital PTZ enable and zoomed in and the other with Digital PTZ disabled, the saved view will not display as intended when searching that view on the Search Cameras page.

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Solution

Enable Digital PTZ on both instances.

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