Description
This is limited to Axis cameras supporting VMD4 (fw 6.50 and later) either after factory default or out of box. In this case, the plugin detects VMD4 is preferred over VMD1 and by default VMD4 is stopped. The Axis plugin in this case sends a request to start VMD4 and some camera model and fw might not response correct and return http error 500. The device reports/logs the error. This is resolved by disable/enable the device or manually start VMD4 before connecting to the camera.
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Version Introduced
9.0.0.123243
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Steps to reproduce
factory default axis camera with fw 6.50 and later with VMD4 support
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Expected result
camera connect with motion configuration setting for VMD4.
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Actual result
camera connected and stream but missing motion configuration and connection status showing “Device reporting an error”.
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Work Around
disable/enable the camera would resolve the issue.
manually start VMD4 from the camera web page before connecting to the server.