Enterprise System Manager Licensing (Legacy)

When you receive an email with your Purchase ID, click the link to the activation website: https://ipkeydb.com/IPLic/ESM/. Open the Licensing page in Enterprise System Manager (ESM). Download the esm.id file from your ESM installation by clicking the link. In the web page that opens, enter the Purchase ID. Then browse your system for the saved esm.id file, and choose Convert… Continue reading Enterprise System Manager Licensing (Legacy)

Migrating from HDVR to ExacqVision (Legacy)

Features gained by upgrading from HDVR to exacqVision: The Exacq 6.0 Bundle installer consists of three components: This HDVR replacement bundle installer requires user intervention to complete the process. This document includes procedures for each component’s installer. After the HDVR installers are replaced with the exacqVision installers, use exacqVision versions for all future installations. NOTE: After… Continue reading Migrating from HDVR to ExacqVision (Legacy)

Upgrading a Linux-based exacqVision Server with Active iSCSI Configuration to exacqVision 5.8 (Legacy)

When upgrading a Linux-based exacqVision server to exacqVision 5.8, the existing mount point for an active iSCSI connected drive might not be recognized. To work around this issue, complete the following steps after the upgrade is complete: <br> <br> exacqVision Client should now display the correct mount paths on the Extended tab on the Storage… Continue reading Upgrading a Linux-based exacqVision Server with Active iSCSI Configuration to exacqVision 5.8 (Legacy)

Hiding a Web Server from Internet Searches (Legacy)

NOTE: This document only applies to exacqVision Web Service 2.4.0 to 8.8. Web Service 9.0.0 replaced Apache with proprietary WFE service. If your exacqVision Web Service is connected to the Internet, the server could be located using certain search parameters in a search engine. To hide the server from an Internet search engine, complete the… Continue reading Hiding a Web Server from Internet Searches (Legacy)

Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)