Tag: Deprecated
With the 8.2 release, we are deprecating Windows Phone 8 for mobile, making Exacq Mobile 3, version 8.0, the last release for Windows Phone 8.
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When you receive an email with your Purchase ID, click the link to the activation website: https://ipkeydb.com/IPLic/ESM/.
Open the Licensing page in Enterprise System Manager (ESM).
Download the esm.id file from your ESM installation by clicking the link.
In the web page that opens, enter the Purchase ID. Then browse your system for the saved esm.id file, and choose Convert Purchase ID.
On the next page, confirm your information, including your email address. If you skip this step, you will not receive your license.
You will receive the ESM .LIC file via email at the confirmed address from step 5. NOTE: Check your spam folder if you do not receive.
On the ESM Licensing page, click Upload ESM Key File and then browse to the .LIC file received via email.
If you do not receive your ESM license file email, please contact Exacq Support at
https://exacq.com/support/emailform/
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Features gained by upgrading from HDVR to exacqVision:
- 2-way audio added for certain cameras (see camera database to determine which cameras support this feature).
- Remote server update is now accessible.
- Archiving features available on Windows 7 systems (not supported in Windows XP).
The Exacq 6.0 Bundle installer consists of three components:
- Server
- Client
- Web Service
This HDVR replacement bundle installer requires user intervention to complete the process. This document includes procedures for each component’s installer. After the HDVR installers are replaced with the exacqVision installers, use exacqVision versions for all future installations.
NOTE: After the migration, you will see the exacqvision “V” logo instead of the HDVR logo in all icons and shortcuts.
exacqVision Server
If the installer detects a previous HDVR server installation, a licensing message appears.
Click OK to install exacqVision Server over the existing HDVR server installation. This will install to C:\Program Files\HDVR, and video will be saved to existing directories.
exacqVision Client
If the installer detects a previous HDVR client installation, a warning message appears:
Click OK to install exacqVision Client over the existing HDVR client installation. This will install to C:\Program Files\HDVR, and all configuration XML files will be saved and applied to exacqVision Client.
exacqVision Web Service
If the installer detects a previous HDVR web service installation, a warning message appears:
Click ‘Yes’ to uninstall LightTPD and install Apache for better performance. You will lose configuration settings. See https://exacq.com/support/specsheets.php?perma=exacqVision+User+Manuals for configuration instructions.
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When upgrading a Linux-based exacqVision server to exacqVision 5.8, the existing mount point for an active iSCSI connected drive might not be recognized. To work around this issue, complete the following steps after the upgrade is complete:
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- Using exacqVision Client 5.8, open the Storage page for the upgraded server.
- Select the Extended tab.
- Look for your iSCSI connection and corresponding mount paths. If they appear as expected, no further action is necessary. Otherwise, continue with the following step.
- Note the mount paths that appear on the Extended tab. The example above shows /mnt/edvr/11/ (and three other mounts).
- On the Drive tab, deselect the recording drives listed on the Extended tab. Click Apply to disable recording to those mount paths.
- Ensure that the originally configured iSCSI mounts are still enabled for recording.
- On the server, run sudo /etc/init.d/edvrserver stop in Terminal.
- Use the mount command to determine the device name of the iSCSI mount point. The output will look similar to this:
/dev/sdb1 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,noexec,nosuid,nodev)
/dev/sdc1 on /mnt/edvr/4 type ext4 (rw,_netdev,errors=remount-ro)
/dev/sdd1 on /mnt/edvr/5 type ext4 (rw,_netdev,errors=remount-ro) - Note the /dev/sdxx device name that corresponds to the /mnt/edvr/x mount path from earlier in the procedure.
- Run blkid -o value -s UUID /dev/sdc1 (substituting your device’s name for /dev/sdc1) to determine the UUID for the device.
- Open the /etc/fstab file for editing. Find the entry that specifies the iSCSI UUID. Change the mount point in the entry to the pre-upgrade configuration. For example, if the UUID= entry contains /mnt/edvr/4, change the “4” to “2.”
- Delete the fstab entry created for the iSCSI device before the upgrade. The file will have multiple entries for the mount point; keep the one specifying UUID, and delete the other, which will look similar to /dev/sdc1 /mnt/edvr/2 ext4 _netdev.errors=remount-ro 0 0.
- Save all changes.
- Continue to edit the fstab file for each iSCSI drive on the system.
- Run sudo mount -a to reload the fstab file.
- Open /usr/local/exacq/server and delete archivepi.xml and psfpi.xml.
- Run sudo /etc/init.d/edvrserver start.
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exacqVision Client should now display the correct mount paths on the Extended tab on the Storage page.
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NOTE: This document only applies to exacqVision Web Service 2.4.0 to 8.8. Web Service 9.0.0 replaced Apache with proprietary WFE service.
If your exacqVision Web Service is connected to the Internet, the server could be located using certain search parameters in a search engine. To hide the server from an Internet search engine, complete the following procedure:
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Note: Depending on the operating system, you might need to log in as an administrator to complete this process.
- Browse to C:\Program Files\exacqVision\WebService\Apache2.2\htdocs.
- Use Notepad to create a text file named robots.txt.
- Add the following lines to disallow all indexing on the entire Web Service:
- Restart the Web Service to ensure all changes are published.
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For more information on configuring robots.txt, visit http://www.robotstxt.org/ .
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The steps described below are legacy instructions and have been superseded. Use the Exacq Kiosk User software to create kiosk user accounts and select whether or not a kiosk user account will automatically login.
See also: Setting up the Kiosk User for ExacqVision Systems
LEGACY
Changing the default login for Windows:
- Open the Start menu and type “run.” Press Enter. This opens the Run window.
- Type “control userpasswords2” and press Enter. This opens the User Accounts window.
- On the Users tab, select Users Must Enter a Username and Password to Use this Computer and click Apply.
- Deselect the same option and click Apply again.
- When asked which account you would like to log in with, enter the username and password for the desired account. Click OK.
- Restart the computer and ensure that the default login has been changed.
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NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.
When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card to a 4×3 resolution as described in the following steps for your Windows version:
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Before Changing the Resolution:
After Changing the Resolution:
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Windows 7
- Right-click the computer’s Desktop and select Personalize from the pop-up menu.
- Click Display.
- Select Adjust Resolution.
- In the Resolution drop-down list, select a 4×3 resolution, such as 1280×960, 1152×864, or 1024×768, or 800×600. (The first number divided by the second number should equal 1.333333.)
- Click Apply.
- If the setting is acceptable, click Keep Changes.<br><br>
Windows XP
- Right-click the computer’s Desktop and select Properties from the pop-up menu.
- In the Display Properties window, select the Settings tab.
- In the Screen Resolution section, select a 4×3 resolution, such as 1152×864, 1024×768, or 800×600. (The first number divided by the second number should equal 1.333333.)
- Click Apply.
- If the setting is acceptable, click Yes.
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To change the automatic login user in Linux, complete the steps provided for your Linux version.
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Ubuntu 18.04 and higher
On systems built by Exacq with Ubuntu version 18.04 and higher, the ability to use the operating system to configure automatic logins has been removed as a security measure.
You may, however, utilize the Exacq Kiosk User software to create kiosk user accounts and select whether or not a kiosk user account will automatically login.
See also: Setting up the Kiosk User for ExacqVision Systems
Ubuntu 16.04
- Log out of the User account.
- Log in as an Admin.
- From the upper-right corner, click the computer icon from the menu bar.
- Select System Settings from the menu.
- In the Settings window that appears, select Users.
- Select Unlock. Enter the admin password when prompted.
- Highlight the user account you wish to automatically login.
- Toggle the Automatic Login switch for the user account.
- Close the User Accounts window.
- Restart the system to test the new automatic login.
Ubuntu 14.04
- Log out of the User account.
- Log in as an Admin.
- From the upper-left corner, open the Applications menu.
- Expand the System Tools option from the menu.
- Expand the Administration menu, then select User Accounts.
- Select Unlock. Enter the admin password when prompted.
- Highlight the user account you wish to automatically login.
- Toggle the Automatic Login switch for the user account.
- Close the User Accounts window.
- Restart the system to test the new automatic login.
Ubuntu 12.04
- Log out of the User account.
- Log in as an Admin.
- From the upper-left corner, open the Applications menu.
- Expand the System Tools option from the menu.
- Select System Settings.
- In the System Settings window, select User Accounts.
- Select Unlock. Enter the admin password when prompted.
- Highlight the user account you wish to automatically login.
- Toggle the Automatic Login switch for the user account.
- Close the User Accounts window.
- Restart the system to test the new automatic login.
Ubuntu 10.04
- Log out of the User account.
- Log in as an Admin.
- In the upper-left corner, select System from the menu bar.
- Select Administration from the menu.
- Select Login Screen from the menu.
- Select Unlock. Enter the admin password when prompted.
- Select Log In As and then select the desired user from the drop-down list.
- Click Close.
- Restart the system to test the new automatic login.
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Steps:
- Unplug the system to power it down. Install the new disks and start the system.
- After the system starts, log out of the Linux user account by selecting Start, Quit, and Logout. Log in as an Administrator.
- Close the exacqVision Client. Run the disk partition utility from Start, System, Administration, and Partition Editor. If prompted for a password, use the Administrator account password.
- At the top-right corner of the partition utility, open the Device drop-down menu.
- Note the name of the device about 2GB or 4GB; this is the Linux flash drive that must NOT be altered for any reason.
- Note the name of the other devices that are about the same size as the disk drives installed; if the system has a functional primary disk, skip to step 7 only on the new disk.
- Start Terminal Serivces from Start, Accessories, and Terminal.
Note: The commands included in the following steps are applicable to Ubuntu 10.04. Changes for Ubuntu 8.04 are noted. - For the first system disk only, perform the following steps:
- Create a disk label by typing the following, where “X” is the device letter identified in step 4b:
sudo parted -s /dev/sdX mklabel gpt
- Create a 20GB swap partition by typing the following:
sudo parted -s /dev/sdX mkpart primary linux-swap 0 20000 sudo mkswap -L swap /dev/sdX1
- Create a 10GB export partition by typing the following:
Note: Change ext4 to ext3 if on Ubuntu 8.04.
sudo parted -s /dev/sdX mkpart primary 20000 30000 sudo mkfs.ext4 -L /mnt/export /dev/sdX2
- Find the remaining free space by typing the following:
sudo parted -s /dev/sdX unit MB print free
- Create a data partition on the rest of the disk by typing the following, where “XXXX” is the free disk space identified in step 6d.
Note: Change ext4 to ext3 if on Ubuntu 8.04.
sudo parted -s /dev/sdX mkpart primary 30000 XXXX sudo mkfs.ext4 -L /mnt/edvr/1 /dev/sdX3
- Create a disk label by typing the following, where “X” is the device letter identified in step 4b:
- For the second system disk only, complete the following steps:
- Create a disk label by typing the following, where “X” is the device letter identified in step 4b:
sudo parted -s /dev/sdX mklabel gpt - Find the remaining free space by typing the following:
sudo parted -s /dev/sdX unit MB print free
- Create a data partition on the rest of the disk by typing the following, where “XXXX” is the free disk space identified in step 7b:
Note: Change ext4 to ext3 if on Ubuntu 8.04.
sudo parted -s /dev/sdX mkpart primary 00000 XXXX
sudo mkfs.ext4 -L /mnt/edvr/2 /dev/sdX1
sudo mkdir /mnt/edvr/2
- Create a disk label by typing the following, where “X” is the device letter identified in step 4b:
- If a new disk is being installed (instead of simply replacing a disk), label the directory in the file system:
- Open the file system label file with a simple text editor:
sudo nano /etc/fstab - Arrow down to the first blank line and add an entry for the new disk:
Note: Change ext4 to ext3 if on Ubuntu 8.04. For the first disk only: LABEL=/mnt/edvr/1 /mnt/edvr/1 ext4 defaults 0 0 For the second disk only: LABEL=/mnt/edvr/2 /mnt/edvr/2 ext4 defaults 0 0 - Press CTRL-X and then press Y to save the changes.
- Open the file system label file with a simple text editor:
- Refresh the partiaion labels by typing the following: sudo udevadm trigger
- Remount all partitions by typing the following: sudo mount -a
- Create directories on the export paritition by typing the following:
- sudo mkdir /mnt/export/admin
sudo chown admin /mnt/export/admin
sudo mkdir /mnt/export/user
sudo chown user /mnt/export/user
- sudo mkdir /mnt/export/admin
- Restart the exacqVision service by typing the following:
sudo/etc/init.d/edvrserver restart - Restart the system and confirm the drive operation in the exacqVision Client as shown in the figure. All systems should have /mnt/edvr/0 (the flash operating system drive). Then /mnt/edvr/1 is the first disk drive, followed by any additional drive, all of which should be shown in green.
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