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Using the Illustra License Registration Tool

Overview

Users entitled to free IP camera licensing from eligible Illustra cameras may easily claim a new license key for their exacqVision system online, without the need to contact Orders.

NOTE: It is best practice to declare your eligible cameras and apply the generated license as a first step during NVR setup to prevent those devices which may be freely licensed from consuming your paid licenses. This will save you time performing additional steps.

Requirements

  • The NVR must be a system Built By Exacq (BBE), third party hardware with licensed exacqVision software is not eligible.
  • Cameras must be on the eligible camera list. See link within the tool.
  • The exacqVision Server license must have a current SSA.

Steps

  1. Access the Illustra License Registration page through the Dealer Portal or using the links within the exacqVision Client (24.03 and higher).
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  2. Enter the licensed MAC Address or system Serial Number.<br><br>
  3. The Current License field will update to display the number of paid and free Illustra licenses as well as the license level.
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  4. Beneath the MAC Address / Serial Number field, use the drop-down selector to enter the number of Illustra devices to add.<br>
    NOTE: Only eligible Illustra devices will work with the free licenses, so it is best to be accurate with the number of devices used. Additionally, inflating this number will incur additional costs when it comes time to renew the SSA for your system. The number of licenses charges for SSA renewal will be displayed on the right, below the New License section.<br><br>
  5. The New License section will appear below your Current License section. The New License fields indicate the total number of licenses for the system, broken down by paid and free Illustra licenses, along with the SSA expiration date.
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  6. Complete the fields for the Dealer information.<br><br>
  7. Enter the End User information for licensing.<br><br>
  8. Enter additional email addresses to send the soon to be generated license key to.
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  9. When you are ready, select the Declare Cameras button to generate the new license key.<br><br>
  10. Apply the new license to your exacqVision Server.
    See How to I apply a license to an exacqVision Server

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