Cloudvue Time Stamps Out of Sync

Description  Cloudvue Manager customers have reported that their camera timestamps are out of sync. Product  Cloudvue C2CCloudvue Gateway Solution To re-sync the times do the following Access the Video Device from Cloudvue ManagerClick Edit DeviceThe Edit Device Window will appearClick Submit The times should now be in sync Example

System Configuration

Get acquainted with the numerous server configuration settings available through the Configure System page in ExacqVision. The Configure System page features a large number of tabs to navigate between system settings. The System tab displays the license status, number of IP devices licensed for the system, the MAC address and serial number, and controls to… Continue reading System Configuration

Seeing “invalid date/time” or “invalid time server” Client Error Messages

Seeing “invalid date/time” or “invalid time server” Client Error Messages——————————————————————————————————–When either of these error messages are displayed by the client, you can follow the appropriate following troubleshooting steps, depending on whether the system is Windows-based or Linux-based. <br> Windows: – Due to how server generates XML, the only conceivable causes are:     – CTimeManager::GetTimezone() returning false,… Continue reading Seeing “invalid date/time” or “invalid time server” Client Error Messages